TN Specialty Dental Services, PLLC
Scheduling Coordinator at Red Rock Orthodontics
TN Specialty Dental Services, PLLC, Spanish Fork, Utah, United States, 84660
Scheduling Coordinator
Location:
Spanish Fork, UT - Red Rock Orthodontics Reports To:
Office Manager / Clinic Coordinator
Position Overview: The Scheduling Coordinator is the first point of contact for our patients and plays a key role in ensuring a smooth and welcoming experience. This role is responsible for managing the schedule, supporting front desk operations, and maintaining excellent communication with patients and the orthodontic team.
Responsibilities: Greet patients warmly in person and on the phone, creating a positive first impression. Answer and manage incoming calls promptly, assisting with questions, appointment changes, and follow-ups. Schedule, confirm, and coordinate appointments for new and existing patients. Manage scheduling software to maintain accurate and up-to-date records. Confirm appointments via phone, email, or text and follow up on missed or unconfirmed visits. Assist with check-in and check-out processes, patient paperwork, and updating charts. Support front office and clinical team with daily administrative tasks. Handle patient information in accordance with HIPAA and office policies. Qualifications:
High school diploma or equivalent required. Strong communication and customer service skills. Detail-oriented with excellent organizational skills. Ability to multitask in a fast-paced environment. Proficiency with computers, scheduling systems, and phone systems. Previous dental or orthodontic front office experience preferred. Personal Attributes:
Friendly, professional, and patient-focused. Team-oriented with a positive and proactive attitude. Flexible and eager to grow within the practice. Compensation & Benefits:
Competitive hourly wage based on experience. Benefits may include: health/dental/vision insurance, paid time off, 401(k), employee discounts, and professional development opportunities.
Salary Description
$18-22/hr
Spanish Fork, UT - Red Rock Orthodontics Reports To:
Office Manager / Clinic Coordinator
Position Overview: The Scheduling Coordinator is the first point of contact for our patients and plays a key role in ensuring a smooth and welcoming experience. This role is responsible for managing the schedule, supporting front desk operations, and maintaining excellent communication with patients and the orthodontic team.
Responsibilities: Greet patients warmly in person and on the phone, creating a positive first impression. Answer and manage incoming calls promptly, assisting with questions, appointment changes, and follow-ups. Schedule, confirm, and coordinate appointments for new and existing patients. Manage scheduling software to maintain accurate and up-to-date records. Confirm appointments via phone, email, or text and follow up on missed or unconfirmed visits. Assist with check-in and check-out processes, patient paperwork, and updating charts. Support front office and clinical team with daily administrative tasks. Handle patient information in accordance with HIPAA and office policies. Qualifications:
High school diploma or equivalent required. Strong communication and customer service skills. Detail-oriented with excellent organizational skills. Ability to multitask in a fast-paced environment. Proficiency with computers, scheduling systems, and phone systems. Previous dental or orthodontic front office experience preferred. Personal Attributes:
Friendly, professional, and patient-focused. Team-oriented with a positive and proactive attitude. Flexible and eager to grow within the practice. Compensation & Benefits:
Competitive hourly wage based on experience. Benefits may include: health/dental/vision insurance, paid time off, 401(k), employee discounts, and professional development opportunities.
Salary Description
$18-22/hr