Red Rock Orthodontics
Scheduling Coordinator at Red Rock Orthodontics
Red Rock Orthodontics, Spanish Fork, Utah, United States, 84660
Job Description
Job Description Description: Scheduling Coordinator Location:
Spanish Fork, UT – Red Rock Orthodontics Reports To:
Office Manager / Clinic Coordinator Position Overview: The Scheduling Coordinator is the first point of contact for our patients and plays a key role in ensuring a smooth and welcoming experience. This role is responsible for managing the schedule, supporting front desk operations, and maintaining excellent communication with patients and the orthodontic team. Responsibilities: Greet patients warmly in person and on the phone, creating a positive first impression.
Answer and manage incoming calls promptly, assisting with questions, appointment changes, and follow-ups.
Schedule, confirm, and coordinate appointments for new and existing patients.
Manage scheduling software to maintain accurate and up-to-date records.
Confirm appointments via phone, email, or text and follow up on missed or unconfirmed visits.
Assist with check-in and check-out processes, patient paperwork, and updating charts.
Support front office and clinical team with daily administrative tasks.
Handle patient information in accordance with HIPAA and office policies.
Qualifications: High school diploma or equivalent required.
Strong communication and customer service skills.
Detail-oriented with excellent organizational skills.
Ability to multitask in a fast-paced environment.
Proficiency with computers, scheduling systems, and phone systems.
Previous dental or orthodontic front office experience preferred.
Personal Attributes: Friendly, professional, and patient-focused.
Team-oriented with a positive and proactive attitude.
Flexible and eager to grow within the practice.
Compensation & Benefits: Competitive hourly wage based on experience.
Benefits may include:
health/dental/vision
insurance, paid time off, 401(k), employee discounts, and professional development opportunities. Requirements:
Job Description Description: Scheduling Coordinator Location:
Spanish Fork, UT – Red Rock Orthodontics Reports To:
Office Manager / Clinic Coordinator Position Overview: The Scheduling Coordinator is the first point of contact for our patients and plays a key role in ensuring a smooth and welcoming experience. This role is responsible for managing the schedule, supporting front desk operations, and maintaining excellent communication with patients and the orthodontic team. Responsibilities: Greet patients warmly in person and on the phone, creating a positive first impression.
Answer and manage incoming calls promptly, assisting with questions, appointment changes, and follow-ups.
Schedule, confirm, and coordinate appointments for new and existing patients.
Manage scheduling software to maintain accurate and up-to-date records.
Confirm appointments via phone, email, or text and follow up on missed or unconfirmed visits.
Assist with check-in and check-out processes, patient paperwork, and updating charts.
Support front office and clinical team with daily administrative tasks.
Handle patient information in accordance with HIPAA and office policies.
Qualifications: High school diploma or equivalent required.
Strong communication and customer service skills.
Detail-oriented with excellent organizational skills.
Ability to multitask in a fast-paced environment.
Proficiency with computers, scheduling systems, and phone systems.
Previous dental or orthodontic front office experience preferred.
Personal Attributes: Friendly, professional, and patient-focused.
Team-oriented with a positive and proactive attitude.
Flexible and eager to grow within the practice.
Compensation & Benefits: Competitive hourly wage based on experience.
Benefits may include:
health/dental/vision
insurance, paid time off, 401(k), employee discounts, and professional development opportunities. Requirements: