Prelude Fertility
Our
PRN Patient Advocate / Front Desk Scheduler
will be responsible for the efficiency, accuracy and professionalism of the front desk. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately. The
Patient Advocate
works in a collaborative relationship with the front desk team as well as with other departments and employees.
Hours - As needed Monday - Friday 7:00am - 4:00pm , approximately 2 - 3 days per week
Job Duties:
Patient Communication & Support
Answer and direct incoming calls; assist patients as needed. Greet and check in visitors; determine the purpose of visit and direct to appropriate staff. Schedule, confirm, and follow up on patient appointments and physician referrals.
Administrative & Recordkeeping
Compile, update, and maintain medical charts, reports, and correspondence. Conduct patient interviews to complete insurance, privacy, and intake forms.
Insurance & Payment Processing
Verify insurance coverage; collect co-pays and ensure proper documentation. Familiarity with PracticeEdge or eIVF systems is a plus.
Coordination & Workflow Management
Facilitate smooth communication between the lab, physicians, and clinical staff. Maintain adherence to patient care standards and HIPAA privacy regulations.
Education/Experience:
High School Diploma or equivalent required ; Bachelor's degree preferred At least one year of administrative medical office experience strongly preferred Experience with Electronic Medical Record (EMR) system strongly preferred
Part-time Hours. Full-time Heart. Endless Possibilities. Looking for flexibility without missing out on great benefits? As a PRN (as needed) team member, you’ll enjoy the freedom of part-time hours plus meaningful perks that make you feel supported, valued, and connected. Here’s what’s waiting for you: Holiday Pay Perks Earn time-and-a-half when you work on a company holiday. PerkSpot Savings Buzz Score exclusive discounts on travel, dining, gadgets, and more. Refer a Friend, Earn Rewards! Bring your talented friends on board and earn up to $1,000 for successful referrals. Free Calm Health Subscription Relax, recharge, and sleep better with complimentary Calm Health access. Employee Assistance Programs (EAP) Confidential counseling and resources available 24/7 to support your well-being. Celebrate Wins with Bonusly! Give and receive recognition, earn points, and redeem them for gift cards and rewards. Pet Insurance for Your Fur Babies Enroll in Pet Benefit Solutions and choose coverage that fits your pet’s unique needs. Join us as a PRN employee and experience the best of both worlds—flexible hours with full-hearted support.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
PRN Patient Advocate / Front Desk Scheduler
will be responsible for the efficiency, accuracy and professionalism of the front desk. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately. The
Patient Advocate
works in a collaborative relationship with the front desk team as well as with other departments and employees.
Hours - As needed Monday - Friday 7:00am - 4:00pm , approximately 2 - 3 days per week
Job Duties:
Patient Communication & Support
Answer and direct incoming calls; assist patients as needed. Greet and check in visitors; determine the purpose of visit and direct to appropriate staff. Schedule, confirm, and follow up on patient appointments and physician referrals.
Administrative & Recordkeeping
Compile, update, and maintain medical charts, reports, and correspondence. Conduct patient interviews to complete insurance, privacy, and intake forms.
Insurance & Payment Processing
Verify insurance coverage; collect co-pays and ensure proper documentation. Familiarity with PracticeEdge or eIVF systems is a plus.
Coordination & Workflow Management
Facilitate smooth communication between the lab, physicians, and clinical staff. Maintain adherence to patient care standards and HIPAA privacy regulations.
Education/Experience:
High School Diploma or equivalent required ; Bachelor's degree preferred At least one year of administrative medical office experience strongly preferred Experience with Electronic Medical Record (EMR) system strongly preferred
Part-time Hours. Full-time Heart. Endless Possibilities. Looking for flexibility without missing out on great benefits? As a PRN (as needed) team member, you’ll enjoy the freedom of part-time hours plus meaningful perks that make you feel supported, valued, and connected. Here’s what’s waiting for you: Holiday Pay Perks Earn time-and-a-half when you work on a company holiday. PerkSpot Savings Buzz Score exclusive discounts on travel, dining, gadgets, and more. Refer a Friend, Earn Rewards! Bring your talented friends on board and earn up to $1,000 for successful referrals. Free Calm Health Subscription Relax, recharge, and sleep better with complimentary Calm Health access. Employee Assistance Programs (EAP) Confidential counseling and resources available 24/7 to support your well-being. Celebrate Wins with Bonusly! Give and receive recognition, earn points, and redeem them for gift cards and rewards. Pet Insurance for Your Fur Babies Enroll in Pet Benefit Solutions and choose coverage that fits your pet’s unique needs. Join us as a PRN employee and experience the best of both worlds—flexible hours with full-hearted support.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.