Prelude Fertility
Our PRN Patient Advocate will be responsible for the efficiency, accuracy and professionalism of the front desk. Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately. The Patient Advocate works in a collaborative relationship with the front desk team as well as with other departments and employees.Job Duties: Answering phone and directing calls or assisting patients as is appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to our standards of patient care and right to privacySchedule and confirm patient appointments, check-ups and physician referrals.Answer telephones and direct calls to appropriate staff.Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.Compile and record medical charts, reports, and correspondence.Interview patients to complete insurance and privacy forms.Performs other duties/special projects and tasks as assignedEducation/Experience: High School Diploma or equivalent required; Bachelor's degree preferredAt least one year of administrative medical office experience strongly preferred Experience with Electronic Medical Record (EMR) system strongly preferred Part-time Hours. Full-time Heart. Endless Possibilities. Looking for flexibility without missing out on great benefits? As a PRN (as needed) team member, you'll enjoy the freedom of part-time hours plus meaningful perks that make you feel supported, valued, and connected. Here's what's waiting for you: Holiday Pay PerksEarn time-and-a-half when you work on a company holiday. PerkSpot Savings BuzzScore exclusive discounts on travel, dining, gadgets, and more. Refer a Friend, Earn Rewards!Bring your talented friends on board and earn up to $1,000 for successful referrals. Free Calm Health SubscriptionRelax, recharge, and sleep better with complimentary Calm Health access. Employee Assistance Programs (EAP)Confidential counseling and resources available 24/7 to support your well-being. Celebrate Wins with Bonusly!Give and receive recognition, earn points, and redeem them for gift cards and rewards. Pet Insurance for Your Fur BabiesEnroll in Pet Benefit Solutions and choose coverage that fits your pet's unique needs. Join us as a PRN employee and experience the best of both worlds-flexible hours with full-hearted support. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.