The Michelle Martin Group is hiring: Administrative Assistant in Baltimore

Overview

Job Title: Administrative Assistant

Location: Baltimore, MD
Duration: Temporary (4-6 months)
Schedule: Monday-Friday, 8 AM – 5 PM

Job Summary

MMG is seeking an Administrative Assistant to support our clients' needs in the Baltimore area. This role is responsible for a high level of customer service to a variety of groups, including students, faculty, staff, alumni, external stakeholders, and the public. The person will answer telephone and email inquiries received by the Office of the University Registrar. Work as part of a cross-functional team providing office support with registration functions, front counter coverage, and records management. This position will also be responsible for data entry, scanning, drafting, and editing documents, and project management support. The position requires someone who is detail-oriented, has excellent customer service skills, and can provide consistent, high-quality services to meet operational needs.

Responsibilities

• Greeting visitors: Welcome visitors in a friendly manner and direct them to the correct office or person.
• Answering phone calls: Answer and screen phone calls, take messages, and direct calls to the correct department or employee.
• Handling mail: Receive, sort, and deliver mail, documents, packages, and courier deliveries.
• Providing administrative support: Perform basic filing and recordkeeping, fax, transcribe, and make copies. Handle data entry for work orders and acknowledgments.
• Maintaining the reception area: Keep the reception area and common areas clean and tidy.
• Providing customer service: Respond to customer inquiries in a polite and timely manner. They should have strong communication and organizational skills, be able to multitask, manage time well, and have a customer service attitude. They should also be proficient in Microsoft Office software and have a high level of professionalism and courtesy.

Requirements

• Strong verbal and written communication abilities
• Excellent problem-solving and multitasking skills
• Commitment to providing exceptional customer service

Benefits

• Medical, Dental, and Vision (FT Employees working 30+ hours weekly)
• Paid Time Off (PTO)
• Paid Training
• Direct Deposit

Who We Are

The Michelle Martin Group (MMG) is a certified WOSB (Woman-Owned Small Business) and MBE (Minority Business Enterprise) staffing and workforce solutions firm specializing in providing top-tier talent to organizations across various industries. With a strong commitment to excellence, integrity, and community impact, we partner with businesses, government agencies, and educational institutions to deliver high-quality staffing solutions. Our expertise in temporary, contract, and direct-hire placements ensures that both our clients and job seekers receive the best possible experience.

How to Apply

Interested candidates should submit their resume online ONLY. Applications will be reviewed on a rolling basis, and interviews will be scheduled promptly.

Equal Opportunity

The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.