Security Guard Job at Driftwood Hospitality Management in Osage Beach

Overview

Join to apply for the Security Guard role at Driftwood Hospitality Management.

Reports to: Security Manager.

Responsibilities

• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
• Maintain order in the hotel, assist guests with concerns (e.g., door lock problems), coordinate emergency responses in a calm and professional manner; handle undesired conduct, policy violations, and incidents as warranted for the safety of guests, employees, patrons and property.
• Answer security telephone and respond in a timely manner based on priority.
• Use clear, concise English, listen with empathy, provide accurate information and document incident information legibly.
• Memorize and monitor life safety systems, including building layout, alarm pull stations, extinguishers and sprinklers.
• Receive, record and store lost and found items; respond to inquiries from guests about item status.
• Escort guests and employees as required to parking lots; assist employees carrying valuables.
• Follow safety and security procedures and rules; know department fire prevention and emergency procedures.
• Report unsafe conditions, accidents, injuries, near-misses, property damage or loss to management.
• Perform any other duties as requested by management.

Qualifications

• Must possess excellent hospitality and communication skills; ability to communicate effectively with guests, associates and vendors.
• Minimum 6 months of experience in the security field.
• Current or willingness to obtain First Aid Certification.
• Ability to report information accurately and follow Driftwood and hotel policies and procedures.
• Ability to handle high-pressure situations and adapt to change; professional appearance and conduct at all times.
• Must have or be willing to obtain Missouri Class E driver’s license.
• High school education and relevant training/experience preferred; good computer skills.

Physical Requirements

• Must be able to tolerate all weather conditions and stand/walk for long periods.
• Minimum lifting/pulling of 30 pounds; pushing, bending, stooping, reaching; good hearing, writing and typing abilities.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.