Southern Veterinary Partners is hiring: Receptionist in Atlanta

Overview

Join to apply for the Receptionist role at Southern Veterinary Partners.

Welcome to innovative, contemporary pet care with just one goal: improve the lives of our pets and those who love them. Lucky & Lady is not a traditional dog day care, cattery, boarding or pet sitting service. We are engagement and enrichment so our pets can learn, be happier and enjoy their all-too-short lives to their fullest. We’ve built the most advanced pet care facility in Atlanta GA to improve the quality of your pet’s life - and your relationship with your pet.

As a Receptionist You Will

• Receive and place calls to clients for the purpose of scheduling, updating, etc.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. immunization records, medical concerns where necessary, etc.
• Assist all clients by providing necessary instructions, information, and invoices.
• Utilize resort computer systems to thoroughly document check-in/check-out for pets and any specific instructions or observations associated with the pet.
• Manage the financial needs of the resort by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Maintain a positive attitude in all interactions with clients, pets, and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
• Utilizing standard office/business equipment.
• Flexible schedule including some weekend and holiday shifts.
• Experience with kennel software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

• Pay range of $10.00-$16.00/hour based on experience
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) - for eligible positions only
• Mission Pet Health offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
• Teladoc- FREE doctor access 24/7
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
• Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people

Qualifications

• Flexible schedule including some weekend and holiday shifts.
• Experience with kennel software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Strong organizational skills and effective communication abilities (verbal and written).
• Good judgment and ability to manage stressful situations.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) - for eligible positions only
• Teladoc- FREE doctor access 24/7
• Discounted Veterinary Care
• EAP (Employee Assistance Program)

We’re on a mission to be the greatest veterinary company in the world—and we’d love for you to be a part of it!