MemorialCare is hiring: Manager, Human Resources in Fountain Valley

Title: Manager, Human Resources

Location: Fountain Valley, CA

Department: Human Resources

Status: Full-time

Shift: Days

Pay Range*: $118,622.40 – 177,902.40

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The HR Manager provides comprehensive human resources support and oversight across MemorialCare’s Shared Services, Medical Foundation, and Select Health Plan divisions. This role serves as the primary HR business partner for employees and managers in both on-site and remote locations, including out-of-state personnel. Key responsibilities include managing employee engagement initiatives, administering leave of absence and workers’ compensation programs, overseeing orientation and onboarding processes, coordinating wellness programs, handling terminations, and maintaining comprehensive employee file management systems. The position requires expertise in employment law compliance across multiple jurisdictions, strong employee relations skills, and the ability to support a diverse, geographically dispersed workforce while ensuring consistent application of HR policies and practices throughout all supported divisions.

Principal Duties and Responsibilities

• Serve as primary HR business partner for employees and managers across Shared Services, Medical Foundation clinics, and Select Health Plan divisions.
• Handle employee relations issues, including conflict resolution, performance concerns, and disciplinary actions. Conduct thorough investigations of workplace complaints and policy violations.
• Provide guidance on HR policies, procedures, and employment law compliance across multiple jurisdictions.
• Partner with managers and supervisors to address staffing needs, performance management, and organizational development.
• Coach managers on effective leadership practices, employee engagement strategies, and progressive discipline.
• Oversee comprehensive orientation and onboarding programs for new hires.
• Develop and implement employee engagement initiatives across all supported divisions.
• Design and execute retention strategies to enhance employee experience.
• Manage all aspects of leave of absence administration, including FMLA, state disability, and company leaves.
• Oversee workers’ compensation claims process from initial reporting through return-to-work coordination.
• Maintain accurate documentation and ensure timely reporting to insurance carriers and regulatory agencies.
• Conduct exit interviews and coordinate voluntary and involuntary terminations.
• Ensure proper documentation and compliance with final pay.
• Oversee comprehensive employee file management systems, maintaining confidentiality and compliance. Implement document retention policies and ensure secure storage of personnel records.
• Ensure compliance with federal, state, and local employment laws across multiple jurisdictions.
• Support annual compliance training, including Preventing Harassment Training for staff and managers.
• Coordinate with legal counsel on employment-related matters.
• Develop and implement HR practices tailored to remote and hybrid work arrangements.
• Ensure equitable treatment and consistent policy application for remote employees.
• Facilitate virtual employee engagement and communication initiatives.

Minimum Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum 5 years of progressive HR experience, preferably in healthcare or multi-location organizations.
• Strong knowledge of federal and state employment laws, including FMLA, ADA, and workers’ compensation regulations.
• Experience supporting remote workforce and multi-state operations.
• Professional HR certification (PHR, SHRM-CP, or equivalent) preferred.
• Excellent communication and interpersonal skills.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to handle confidential information with discretion.
• Experience with leave administration and workers’ compensation processes.

Preferred Qualifications

• Healthcare industry experience
• Project management skills