Cumming Dental Associates- Bald Ridge is hiring: Call Center Representative in C

Overview

Cumming Dental Associates is looking for an entry-level Call Center candidate to join our dedicated team in Cumming, GA! We take pride in providing exceptional dental care in a warm, stress-free environment, ensuring optimal comfort and positive patient experiences. The best individual for this role has strong communication skills and a team-oriented mindset. If this is the place for you, submit your application today!

Compensation: $15-17 per hour, based on experience

Schedule

• Full-time
• Monday - Friday

Perks & Benefits

• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options

Responsibilities

• Answer incoming calls on a multi-line phone system in a professional and courteous manner
• Collect and verify patient information during phone interactions
• Direct calls and messages to appropriate team members or departments
• Maintain a positive and friendly attitude with patients and staff
• Support front office and clinical teams as needed
• Demonstrate a willingness to learn and grow within the role

Qualifications

• Prior call center experience is a plus, but not required
• Bilingual in Spanish is preferred
• Knowledge of Dentrix software