Call Center Representative Job at Insight Global in California

Overview

LAX-c23dda94-4116-411a-bee6-8ab9b4f69f95

Pay Rate: $14 - $17 (hourly estimate)

One of Insight Global's top employers within the financial services industry is looking for a service delivery representative to sit hybrid in San Dimas, CA. The role involves supporting the risk compliance group, examining, assessing, and combining data to provide information for clients. The position will provide administrative procedures and oversee all client payrolls, working alongside banks.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Responsibilities

• Support the risk compliance group and examine, assess, and combine data to provide information for clients.
• Provide administrative procedures and oversee all client payrolls, working alongside banks.
• Collaborate with internal teams to ensure accurate data handling and reporting.

Required Skills & Experience

• 1+ years of experience in a call center environment
• Strong verbal communication and problem-solving skills
• Ability to work in a fast-paced, team-oriented setting
• Handle 25–30 inbound/outbound calls per day in a high-volume environment

Nice to Have Skills & Experience

• Banking or financial services experience

Benefits

• Benefit packages start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA options
• 401k retirement account access with employer matching
• Paid sick leave and/or other paid time off as provided by applicable law