Microsoft Corporation
Software Engineer II - Customer Experiences
Microsoft Corporation, Redmond, Washington, United States, 98052
Software Engineer II - Customer Experience
We are looking to expand our team of Software Engineers (SWEs), that enables the success of Microsoft solutions for our Commercial & Enterprise customers. The Software Engineer II - Customer Experience will be responsible for solving complex problems and ensuring the functionality of our products whilst maintaining customer satisfaction. As a technical leader, you will have many opportunities to assist in the growth of your colleagues through one-on-one mentoring, one-to-many education scenarios, and incident response. Well provide you with abundant resources, including a rich content library and advanced diagnostic tools. As a member of this organization, you will benefit from access to the most comprehensive collection of experts as well as the opportunity to work directly with the Product Managers and Software Engineers who design and build Microsoft products. The Windows Servicing & Delivery (WSD) SWE Team utilizes diagnostic data and deep technical experiences to optimize the functionality and performance of our product offerings with a focus on Windows client, Windows Update, and Windows Reliability. Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This position will require you to work on occasion, a rotational on-call schedule during holidays, evenings, and weekends.
We are looking to expand our team of Software Engineers (SWEs), that enables the success of Microsoft solutions for our Commercial & Enterprise customers. The Software Engineer II - Customer Experience will be responsible for solving complex problems and ensuring the functionality of our products whilst maintaining customer satisfaction. As a technical leader, you will have many opportunities to assist in the growth of your colleagues through one-on-one mentoring, one-to-many education scenarios, and incident response. Well provide you with abundant resources, including a rich content library and advanced diagnostic tools. As a member of this organization, you will benefit from access to the most comprehensive collection of experts as well as the opportunity to work directly with the Product Managers and Software Engineers who design and build Microsoft products. The Windows Servicing & Delivery (WSD) SWE Team utilizes diagnostic data and deep technical experiences to optimize the functionality and performance of our product offerings with a focus on Windows client, Windows Update, and Windows Reliability. Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This position will require you to work on occasion, a rotational on-call schedule during holidays, evenings, and weekends.