Navy Exchange
Overview
Job Description - MICRO MARKET MANAGER (>$5M) (250002PW) Primary Location: United States-Maryland-Bethesda Organization: Bethesda Pay Range: 61,785 to 80,092 Job Summary
Plans, coordinates, controls and supervises the micro market operation at an assigned activity. Responsible for the maximum utilization of services provided by the micro market, both Exchange operated or contracted. Duties and Responsibilities
Directs or, through subordinate supervisors, supervises the maintenance and repair of micro market equipment and vehicles, scheduling of adequate supply of products and services, maintaining operating records and reports, and security of products, cash and equipment. Ensures micro markets are maintained in accordance with sanitation regulations and properly filled and serviced. Responsible for achieving the NEXCOM departmental net contribution goal. Works under the general direction of the manager who outlines policies, procedures and objectives. Operates independently within established policies, procedures and regulations. Refers unusual or complex problems to the manager with recommendations for solutions. Work is reviewed in terms of objectives met and efficiency in meeting operating goals. Is directly responsible and accountable for the performance and mission effectiveness of assigned departments, as well as compliance with all operating procedures. Assesses the overall efficiency and integrity of assigned functions with emphasis on high risk areas such as inventory shrink, shoplifting, refund fraud, paperwork error, associate theft and receiving and purchase order errors. Ensures adherence to directives, policies and regulations related to cost control and loss prevention; actively works to create an environment intolerant of theft and errors. Plans, coordinates and supervises all facets of the micro market operation. Reviews and analyzes micro market reports and the preparation of operating summaries. Reviews product selection and makes adjustments based on customer demographic and location. Responsible for the training of micro market associates on all processes and procedures, including but not limited to software system, merchandising and food safety. Responsible for the opening of new micro markets, including merchandising of all products, setup, equipment, and setup of the payment kiosk. Ensures all micro market standards are adhered to for areas of responsibility. May be required to update, create or delete data in the micro market software system to ensure locations run efficiently. Inspects micro markets for operational condition, appearance, merchandising and products. Reports vandalism and theft and assists in investigations as directed. Initiates corrective action and conducts follow-up to ensure compliance. Prepares appropriate inspection reports. Prepares reports on cash receipts, accounts and cash records and operational data. Enforces internal control procedures, safeguards and releases cash intakes. Responsible for inventory control, warehouse storage, records maintenance, equipment repair/servicing, maintenance and installation of equipment at activity and locations. Resolves customer complaints and initiates action to avoid recurrence. Provides COR support to obtain supplies and spare parts from authorized vendors. Supervises and is accountable for receipt, storage, stock control, stock rotation, issue and transfer of vending merchandise and supplies. Within authorized limits, effects write-offs of items for consumption or sale. Maintains micro market equipment repairs, vehicle maintenance and installation and preventive maintenance program. Directs assigned mechanics to ensure scheduled maintenance and emergency repairs are accomplished timely and economically. Provides specifications to the Contracting Officer for requisitioning and consumption of spare parts. Prepares input to the Contracting Officer if a contractor is non-compliant with contract terms. Initiates proper termination actions when authorized by the Contracting Officer. Makes recommendations for improvements in equipment and product lines based on knowledge of the vending industry, procedures, trends, and legislation. Supervises personnel, approves leave and vacation schedules, enforces work rules and policies, develops safe working conditions, conducts performance appraisals, handles grievances, and develops a cohesive workforce. May oversee travel to micro markets within the district for short to long periods. May be on call after normal work hours for issues. Physical Requirements
Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. Occasionally handles heavier items with assistance or material handling equipment. Regular walking, bending, and reaching required. Performs other related duties as assigned. Job Requirements
Must possess a valid state driver's license. Must possess the knowledge and skills necessary to operate a motor vehicle safely. Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g., Federal DOD Security Clearance). Pass the GSA defensive driving course. Experience
Total of 5 years of Experience consisting of the following GENERAL EXPERIENCE Three years experience gained in merchandising, technical or other responsible work which enabled the applicant to gain knowledge of merchandising and procurement practices, skill in dealing with others, and mature judgement. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of related academic study above the high school level may be substituted for 9 months of experience, up to a maximum of four-year bachelors degree for three years of general experience. AND SPECIALIZED EXPERIENCE Two years of responsible experience providing a background in merchandising operations, vending, maintenance of equipment, inventory control, customer service, sanitation, security and safety measures, and supervisory experience or similar work. #J-18808-Ljbffr
Job Description - MICRO MARKET MANAGER (>$5M) (250002PW) Primary Location: United States-Maryland-Bethesda Organization: Bethesda Pay Range: 61,785 to 80,092 Job Summary
Plans, coordinates, controls and supervises the micro market operation at an assigned activity. Responsible for the maximum utilization of services provided by the micro market, both Exchange operated or contracted. Duties and Responsibilities
Directs or, through subordinate supervisors, supervises the maintenance and repair of micro market equipment and vehicles, scheduling of adequate supply of products and services, maintaining operating records and reports, and security of products, cash and equipment. Ensures micro markets are maintained in accordance with sanitation regulations and properly filled and serviced. Responsible for achieving the NEXCOM departmental net contribution goal. Works under the general direction of the manager who outlines policies, procedures and objectives. Operates independently within established policies, procedures and regulations. Refers unusual or complex problems to the manager with recommendations for solutions. Work is reviewed in terms of objectives met and efficiency in meeting operating goals. Is directly responsible and accountable for the performance and mission effectiveness of assigned departments, as well as compliance with all operating procedures. Assesses the overall efficiency and integrity of assigned functions with emphasis on high risk areas such as inventory shrink, shoplifting, refund fraud, paperwork error, associate theft and receiving and purchase order errors. Ensures adherence to directives, policies and regulations related to cost control and loss prevention; actively works to create an environment intolerant of theft and errors. Plans, coordinates and supervises all facets of the micro market operation. Reviews and analyzes micro market reports and the preparation of operating summaries. Reviews product selection and makes adjustments based on customer demographic and location. Responsible for the training of micro market associates on all processes and procedures, including but not limited to software system, merchandising and food safety. Responsible for the opening of new micro markets, including merchandising of all products, setup, equipment, and setup of the payment kiosk. Ensures all micro market standards are adhered to for areas of responsibility. May be required to update, create or delete data in the micro market software system to ensure locations run efficiently. Inspects micro markets for operational condition, appearance, merchandising and products. Reports vandalism and theft and assists in investigations as directed. Initiates corrective action and conducts follow-up to ensure compliance. Prepares appropriate inspection reports. Prepares reports on cash receipts, accounts and cash records and operational data. Enforces internal control procedures, safeguards and releases cash intakes. Responsible for inventory control, warehouse storage, records maintenance, equipment repair/servicing, maintenance and installation of equipment at activity and locations. Resolves customer complaints and initiates action to avoid recurrence. Provides COR support to obtain supplies and spare parts from authorized vendors. Supervises and is accountable for receipt, storage, stock control, stock rotation, issue and transfer of vending merchandise and supplies. Within authorized limits, effects write-offs of items for consumption or sale. Maintains micro market equipment repairs, vehicle maintenance and installation and preventive maintenance program. Directs assigned mechanics to ensure scheduled maintenance and emergency repairs are accomplished timely and economically. Provides specifications to the Contracting Officer for requisitioning and consumption of spare parts. Prepares input to the Contracting Officer if a contractor is non-compliant with contract terms. Initiates proper termination actions when authorized by the Contracting Officer. Makes recommendations for improvements in equipment and product lines based on knowledge of the vending industry, procedures, trends, and legislation. Supervises personnel, approves leave and vacation schedules, enforces work rules and policies, develops safe working conditions, conducts performance appraisals, handles grievances, and develops a cohesive workforce. May oversee travel to micro markets within the district for short to long periods. May be on call after normal work hours for issues. Physical Requirements
Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. Occasionally handles heavier items with assistance or material handling equipment. Regular walking, bending, and reaching required. Performs other related duties as assigned. Job Requirements
Must possess a valid state driver's license. Must possess the knowledge and skills necessary to operate a motor vehicle safely. Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g., Federal DOD Security Clearance). Pass the GSA defensive driving course. Experience
Total of 5 years of Experience consisting of the following GENERAL EXPERIENCE Three years experience gained in merchandising, technical or other responsible work which enabled the applicant to gain knowledge of merchandising and procurement practices, skill in dealing with others, and mature judgement. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of related academic study above the high school level may be substituted for 9 months of experience, up to a maximum of four-year bachelors degree for three years of general experience. AND SPECIALIZED EXPERIENCE Two years of responsible experience providing a background in merchandising operations, vending, maintenance of equipment, inventory control, customer service, sanitation, security and safety measures, and supervisory experience or similar work. #J-18808-Ljbffr