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Neo4j

Senior Solutions Engineer (Sales Engineer) - New York City Metropolitan Area

Neo4j, Washington, District of Columbia, us, 20022

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Senior Solutions Engineer (Sales Engineer) - New York City Metropolitan Area Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems.

Location : New York, NY (Candidates must be based in the New York City Metropolitan Area)

At Neo4j, our Solution Engineers are pivotal to our company’s success. As a critical member of our regional go-to-market team, you will partner with our sales executives to showcase the value of our graph data platform and manage the technical aspects of the sales cycle. You will help organizations across industries understand the business and technical value of representing data using Neo4j graphs—beyond rows and columns. You will grow as a thought leader in graphs and solve our customers’ high-value problems beyond traditional data solutions.

What Success Looks Like

Developing and honing subject matter expertise to effectively discern and understand the true needs of customers, present technology solutions that target those needs, and demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops, and conferences.

Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle and adoption of Neo4j.

Collaborating effectively with Sales, Customer Success, Professional Services, Product Management, etc., to deliver continuous value to customers and ensure a seamless customer experience as they embark on the graph journey.

What You’ll Do

Actively drive and run the technology evaluation stage of the sales process, working with Sales as the key technical advisor and advocate for our products and services.

Manage day-to-day activities across multiple opportunities, including opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria.

Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to help them understand what they can achieve with Neo4j.

Co-create reference and solution architectures with customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment.

Continuously learn Neo4j capabilities to confidently articulate business and technical value, address competitive differentiation, and handle objections.

Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.

Help drive demand through participation in account-based marketing events and industry conferences and trade shows.

Lead by example and foster an environment of teamwork, transparency, creativity, and continuous improvement.

Travel up to 50% to assist in deal creation and closure, and provide support to the team as required.

What You’ll Bring

5+ years of customer-facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc.), ideally in a high-growth environment.

Experience with data technologies in enterprise data architecture, data engineering, data science, or cloud data architecture.

Successful track record in designing, developing, and implementing data solutions in the public cloud (AWS, Azure, or GCP) or on-premise.

Hands-on experience with SQL and at least one of Python, Java, JavaScript, Go, or C#.

Ability to engage and communicate ideas to technical and non-technical audiences at all levels through presentations and demos.

Technical savviness and business acumen to translate technical concepts into business outcomes.

Passion for learning new technologies (especially graphs), data modeling, and change management.

Entrepreneurial mindset with the ability to prioritize, pivot, and problem-solve.

Knowledge of NoSQL databases (e.g., MongoDB, Cassandra, DynamoDB) and/or graph databases (Neo4j, TigerGraph, OrientDB, JanusGraph) is a strong plus.

Annual On Target Earnings range and benefits are described in the original posting but are not included here to keep the description concise.

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