RingCentral, Inc
Overview
Remote role with emphasis on candidates on the East Coast
Say hello to opportunities.
It's RingCentral, and we're happy that someone as talented as you is considering this role. RingCentral is a leading provider of business cloud communications and contact center solutions, with a strong focus on AI-enabled technology and platforms. RingSense AI is our proprietary AI solution designed to fit the business needs of our customers and built on open platform principles.
Role We are currently looking for a DevOps AWS Engineer who will be responsible for building and maintaining a highly scalable and reliable infrastructure using AWS, Jenkins, GitHub, Terraform, and monitoring tools. The role requires collaborating closely with the development and operations teams to ensure smooth delivery and deployment of applications. Strong expertise in AWS services, Jenkins for CI/CD, GitHub for source code management, and Terraform for infrastructure provisioning is required. The ability to architect, collaborate, and influence while being hands-on is highly desirable.
Responsibilities
Design, implement, and maintain highly available and scalable infrastructure on AWS.
Architect and maintain application infrastructure.
Collaborate with development teams to define infrastructure requirements and provide guidance on best practices.
Improve the Change management process of the team.
Provide status updates and effectively communicate to team members and stakeholders.
Develop and maintain CI/CD pipelines using Jenkins for efficient application deployment and release management.
Manage and automate infrastructure provisioning and configuration using Terraform.
Monitor and troubleshoot system and application issues, ensuring high availability and performance.
Implement and maintain monitoring and logging solutions to ensure health and performance of the infrastructure.
Perform regular system and application security audits and implement necessary security measures.
Collaborate with cross-functional teams to optimize software development and deployment processes.
Stay up to date with industry trends and best practices in DevOps, SRE, and cloud technologies.
Desired Qualifications
5+ years of experience with AWS.
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
Strong experience as a DevOps Engineer or SRE Engineer in a production environment.
Advanced knowledge of AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.
Expertise in building and maintaining CI/CD pipelines using Jenkins and GitHub.
Solid understanding of GitHub source code management, including branching, merging, and pull requests.
Hands-on experience with Terraform and Helm for infrastructure provisioning and management.
Basic scripting skills in languages such as Node.js.
Experience with Docker and container orchestration platforms like EKS is a plus.
Ability to present and implement best practices; strong problem-solving and troubleshooting skills.
Knowledge of networking concepts, load balancing, and cloud security best practices.
Familiarity with monitoring tools such as CloudWatch, Prometheus, or Loki Stack.
Strong communication and collaboration skills to work effectively with cross-functional teams.
Understanding of change management and DevOps practices.
Ability to communicate effectively with internal and external stakeholders.
Understanding of infrastructure reliability and resilience.
What we offer
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services for legal advice, document creation, and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
RingCentral's Global Service and Support team leads the post-sale experience for our customers, championing their needs, sharing product knowledge, and building relationships to demonstrate how our products power human connection.
RingCentral is an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during the application and interview process. If you require such accommodations, please contact us to learn more about how we can assist you.
If you are hired in New York, Maryland, Connecticut, Rhode Island, the compensation range for this position is between $115,000 and $140,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include health and wellness, 401k, ESPP, vacation, parental leave, and more. Salary may vary depending on location, skills, and experience.
This role has an application deadline of November 30th. Please apply prior to the deadline to be considered for the role.
#J-18808-Ljbffr
Say hello to opportunities.
It's RingCentral, and we're happy that someone as talented as you is considering this role. RingCentral is a leading provider of business cloud communications and contact center solutions, with a strong focus on AI-enabled technology and platforms. RingSense AI is our proprietary AI solution designed to fit the business needs of our customers and built on open platform principles.
Role We are currently looking for a DevOps AWS Engineer who will be responsible for building and maintaining a highly scalable and reliable infrastructure using AWS, Jenkins, GitHub, Terraform, and monitoring tools. The role requires collaborating closely with the development and operations teams to ensure smooth delivery and deployment of applications. Strong expertise in AWS services, Jenkins for CI/CD, GitHub for source code management, and Terraform for infrastructure provisioning is required. The ability to architect, collaborate, and influence while being hands-on is highly desirable.
Responsibilities
Design, implement, and maintain highly available and scalable infrastructure on AWS.
Architect and maintain application infrastructure.
Collaborate with development teams to define infrastructure requirements and provide guidance on best practices.
Improve the Change management process of the team.
Provide status updates and effectively communicate to team members and stakeholders.
Develop and maintain CI/CD pipelines using Jenkins for efficient application deployment and release management.
Manage and automate infrastructure provisioning and configuration using Terraform.
Monitor and troubleshoot system and application issues, ensuring high availability and performance.
Implement and maintain monitoring and logging solutions to ensure health and performance of the infrastructure.
Perform regular system and application security audits and implement necessary security measures.
Collaborate with cross-functional teams to optimize software development and deployment processes.
Stay up to date with industry trends and best practices in DevOps, SRE, and cloud technologies.
Desired Qualifications
5+ years of experience with AWS.
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
Strong experience as a DevOps Engineer or SRE Engineer in a production environment.
Advanced knowledge of AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.
Expertise in building and maintaining CI/CD pipelines using Jenkins and GitHub.
Solid understanding of GitHub source code management, including branching, merging, and pull requests.
Hands-on experience with Terraform and Helm for infrastructure provisioning and management.
Basic scripting skills in languages such as Node.js.
Experience with Docker and container orchestration platforms like EKS is a plus.
Ability to present and implement best practices; strong problem-solving and troubleshooting skills.
Knowledge of networking concepts, load balancing, and cloud security best practices.
Familiarity with monitoring tools such as CloudWatch, Prometheus, or Loki Stack.
Strong communication and collaboration skills to work effectively with cross-functional teams.
Understanding of change management and DevOps practices.
Ability to communicate effectively with internal and external stakeholders.
Understanding of infrastructure reliability and resilience.
What we offer
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services for legal advice, document creation, and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
RingCentral's Global Service and Support team leads the post-sale experience for our customers, championing their needs, sharing product knowledge, and building relationships to demonstrate how our products power human connection.
RingCentral is an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during the application and interview process. If you require such accommodations, please contact us to learn more about how we can assist you.
If you are hired in New York, Maryland, Connecticut, Rhode Island, the compensation range for this position is between $115,000 and $140,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include health and wellness, 401k, ESPP, vacation, parental leave, and more. Salary may vary depending on location, skills, and experience.
This role has an application deadline of November 30th. Please apply prior to the deadline to be considered for the role.
#J-18808-Ljbffr