Compunnel Inc.
Overview
This executive leadership position is responsible for shaping and executing a bold, future-ready vision for technology and innovation across the Client organization. This role leads a dynamic team in leveraging emerging technologies—including artificial intelligence (AI), data analytics, and digital transformation—to enhance city services, improve operational efficiency, and elevate the resident experience. This role reports to the Senior Deputy Manager and serves as a strategic advisor to Client leadership.
Essential Job Functions
Visionary Leadership & Strategy - Champion a citywide culture of innovation by aligning technology initiatives with the Client’s strategic goals. Lead the development and execution of a forward-thinking digital transformation roadmap that embraces AI, automation, and smart city technologies.
Collaborative Team Building - Inspire and empower a high-performing, cross-functional team. Promote a culture of continuous learning, creativity, and inclusivity. Encourage collaboration across departments to co-create solutions that address complex challenges.
Strategic Partnerships & Governance - Serve as the primary liaison to the Client’s IT Steering Committee and other strategic bodies. Evaluate, assess and make recommendations to Client Manager and Client Council with respect to citywide technology planning and improvements, including all responsibilities related to the Client’s IT Steering Committee. Budget research, development, preparation and budget monitoring to ensure cost effectiveness. Ensure purchasing and financial transactions are properly conducted in accordance with policies and procedures.
Data-Driven Decision Making - Lead the development of a robust data governance framework. Promote the ethical use of data and AI to drive insights, improve decision-making, and ensure accountability.
Operational Excellence & Fiscal Stewardship - Oversee department operations, including budget, procurement, and performance management. Ensure compliance with all applicable policies and regulations while maximizing return on investment.
Public Engagement & Communication - Communicate complex technical concepts in a clear, compelling way to diverse audiences, including Client Council, residents, and stakeholders. Advocate for digital equity and inclusive access to technology.
Employee Relations - Promote staff collaboration, innovation and critical thinking in developing solutions and approaches to departmental issues. Responsible for effective employee relations, diversity and staff development; oversees and performs employee evaluations; administers human resources policies and procedures and determines appropriate personnel actions.
Performance Standard
Employees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the Client’s Values. Employees are also expected to lead by example and demonstrate the highest level of ethics. Performs other duties as assigned.
Required Knowledge
Information Technology – Comprehensive knowledge of modern methods, concepts, practices, and principles related to the architecture, design and integration of information systems and software applications. Knowledge of multiple computer languages.
Management of Personnel — Knowledge of leadership techniques, principles and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff. Knowledge of personnel recruitment, selection and the use of human resources information systems.
Customer Service — Thorough knowledge of principles and processes for providing customer services. This includes setting and meeting quality standards for services, and evaluation of customer satisfaction.
Required Skills
Performance Management — Monitoring/assessing performance of other individuals, or the organization to make improvements or take corrective action. Motivating, developing, teaching, and directing people as they work, identifying the best people for the job.
Critical Thinking — Uses logic and reasoning to understand, analyze and evaluate complex situations and then to research information to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to the situation. Applies general rules to specific problems to produce answers that make sense. Combines pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Judgment/Decision Making — Evaluates the best method of research and then exercises appropriate judgment in establishing priorities and resolving complex matters. Considers the relative costs and benefits of potential actions to choose the most appropriate one.
Interpersonal Relationship — Maintains high morale among all department employees. Shares knowledge with supervisors and staff for mutual and departmental benefit. Develops and maintains cooperative and professional relationships with employees, managers in other departments, representatives from organizations, and the general public. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons.
Required Abilities
Coordination of Work - Ability to establish and implement effective administrative and management programs and procedures. Ability to plan and organize daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Implements work activity in accordance with priorities and estimated schedules. Performs a broad range of supervisory responsibilities over others. Highly developed ability to evaluate plan alternatives in relation to trends, costs, and social pressures and needs.
Communication – Excellent ability to communicate complex ideas and proposals effectively so others will understand to include preparation of reports, agendas, and policies. Excellent ability to listen and understand information and ideas presented verbally or in writing. Ability to handle a variety of human resources issues with tact and diplomacy and in a confidential manner. Accounting and Budgeting – Ability to perform arithmetic, algebraic, and statistical applications. Ability to employ economic and accounting principles and practices in the analysis and reporting of financial data.
Education and Experience
Bachelor’s degree in Information Technology, Computer Science, Public Administration, or a related field (master’s degree preferred).
10+ years of progressive leadership experience in technology strategy, digital transformation, or innovation, including 5+ years in a senior leadership role.
Proven track record of implementing emerging technologies, including AI, cloud computing, cybersecurity, and data analytics.
Demonstrated ability to lead organizational change, build high-performing teams, and foster a culture of innovation.
Strong understanding of public sector operations, smart city principles, and digital equity.
Able to analyze, compile, and present materials in an understandable manner.
Able to use the highest level of discretion.
Additional Requirements
Acceptable general background check to include a local and state criminal history check and a valid driver’s license with an acceptable driving record.
Physical Requirements
Requires the ability to exert light physical effort in sedentary to light work.
Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).
Tasks may involve extended periods of time at keyboard or workstation.
Sensory Requirements
Some tasks require the ability to perceive and discriminate sounds and visual cues or signals.
Some tasks require the ability to communicate orally.
Essential functions are regularly performed without exposure to adverse environmental conditions.
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Essential Job Functions
Visionary Leadership & Strategy - Champion a citywide culture of innovation by aligning technology initiatives with the Client’s strategic goals. Lead the development and execution of a forward-thinking digital transformation roadmap that embraces AI, automation, and smart city technologies.
Collaborative Team Building - Inspire and empower a high-performing, cross-functional team. Promote a culture of continuous learning, creativity, and inclusivity. Encourage collaboration across departments to co-create solutions that address complex challenges.
Strategic Partnerships & Governance - Serve as the primary liaison to the Client’s IT Steering Committee and other strategic bodies. Evaluate, assess and make recommendations to Client Manager and Client Council with respect to citywide technology planning and improvements, including all responsibilities related to the Client’s IT Steering Committee. Budget research, development, preparation and budget monitoring to ensure cost effectiveness. Ensure purchasing and financial transactions are properly conducted in accordance with policies and procedures.
Data-Driven Decision Making - Lead the development of a robust data governance framework. Promote the ethical use of data and AI to drive insights, improve decision-making, and ensure accountability.
Operational Excellence & Fiscal Stewardship - Oversee department operations, including budget, procurement, and performance management. Ensure compliance with all applicable policies and regulations while maximizing return on investment.
Public Engagement & Communication - Communicate complex technical concepts in a clear, compelling way to diverse audiences, including Client Council, residents, and stakeholders. Advocate for digital equity and inclusive access to technology.
Employee Relations - Promote staff collaboration, innovation and critical thinking in developing solutions and approaches to departmental issues. Responsible for effective employee relations, diversity and staff development; oversees and performs employee evaluations; administers human resources policies and procedures and determines appropriate personnel actions.
Performance Standard
Employees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the Client’s Values. Employees are also expected to lead by example and demonstrate the highest level of ethics. Performs other duties as assigned.
Required Knowledge
Information Technology – Comprehensive knowledge of modern methods, concepts, practices, and principles related to the architecture, design and integration of information systems and software applications. Knowledge of multiple computer languages.
Management of Personnel — Knowledge of leadership techniques, principles and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff. Knowledge of personnel recruitment, selection and the use of human resources information systems.
Customer Service — Thorough knowledge of principles and processes for providing customer services. This includes setting and meeting quality standards for services, and evaluation of customer satisfaction.
Required Skills
Performance Management — Monitoring/assessing performance of other individuals, or the organization to make improvements or take corrective action. Motivating, developing, teaching, and directing people as they work, identifying the best people for the job.
Critical Thinking — Uses logic and reasoning to understand, analyze and evaluate complex situations and then to research information to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to the situation. Applies general rules to specific problems to produce answers that make sense. Combines pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Judgment/Decision Making — Evaluates the best method of research and then exercises appropriate judgment in establishing priorities and resolving complex matters. Considers the relative costs and benefits of potential actions to choose the most appropriate one.
Interpersonal Relationship — Maintains high morale among all department employees. Shares knowledge with supervisors and staff for mutual and departmental benefit. Develops and maintains cooperative and professional relationships with employees, managers in other departments, representatives from organizations, and the general public. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons.
Required Abilities
Coordination of Work - Ability to establish and implement effective administrative and management programs and procedures. Ability to plan and organize daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Implements work activity in accordance with priorities and estimated schedules. Performs a broad range of supervisory responsibilities over others. Highly developed ability to evaluate plan alternatives in relation to trends, costs, and social pressures and needs.
Communication – Excellent ability to communicate complex ideas and proposals effectively so others will understand to include preparation of reports, agendas, and policies. Excellent ability to listen and understand information and ideas presented verbally or in writing. Ability to handle a variety of human resources issues with tact and diplomacy and in a confidential manner. Accounting and Budgeting – Ability to perform arithmetic, algebraic, and statistical applications. Ability to employ economic and accounting principles and practices in the analysis and reporting of financial data.
Education and Experience
Bachelor’s degree in Information Technology, Computer Science, Public Administration, or a related field (master’s degree preferred).
10+ years of progressive leadership experience in technology strategy, digital transformation, or innovation, including 5+ years in a senior leadership role.
Proven track record of implementing emerging technologies, including AI, cloud computing, cybersecurity, and data analytics.
Demonstrated ability to lead organizational change, build high-performing teams, and foster a culture of innovation.
Strong understanding of public sector operations, smart city principles, and digital equity.
Able to analyze, compile, and present materials in an understandable manner.
Able to use the highest level of discretion.
Additional Requirements
Acceptable general background check to include a local and state criminal history check and a valid driver’s license with an acceptable driving record.
Physical Requirements
Requires the ability to exert light physical effort in sedentary to light work.
Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).
Tasks may involve extended periods of time at keyboard or workstation.
Sensory Requirements
Some tasks require the ability to perceive and discriminate sounds and visual cues or signals.
Some tasks require the ability to communicate orally.
Essential functions are regularly performed without exposure to adverse environmental conditions.
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