BHOM Student Living in
Overview
B.HOM Student Living is a division of BH Management Services (BH), one of the nation's largest multifamily owners and operators. Established in 2020 to deliver specialized management services for student housing, B.HOM manages 30,000+ beds at 34 schools across the United States. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, the team at BH and B.HOM strive to create a smarter way to live, invest, manage, and grow. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of how far we've come and are ready to tackle what's next. Come join us! Role Overview
As the General Manager, you will have full responsibility for the overall operations and profit and loss of the assigned property, including effective execution of all phases of staffing and administration of the day-to-day business functions; accounting, marketing and leasing, maintenance, capital improvements, resident services, and other related projects as required. You will achieve high productivity through reliable and punctual attendance, exhibit a strong commitment to the service needs of internal and external customers, and represent the company professionally. You will understand that how things are done matters as much as what is done at B.HOM. Key Responsibilities
Hire, train, supervise, mentor and coach all property team members for success; provide training and development of all team members; manage team scheduling and proactively address performance and/or attendance challenges; ensure all operational standards and procedures for the property are implemented, monitored and maintained Work with the management team to maintain leasing and marketing activities and programs; maintain sales and service standards; participate in sales calls, tours and presentations as needed Provide guidance and direction related to student behavioral issues; mediate roommate conflicts and respond to resident complaints; implement and maintain resident handbook; address lease violations through established company processes and procedures Physically inspect units, common areas and related community spaces to ensure property standards are met and maintained; track maintenance requests and follow up on timely completion; coordinate turn to ensure units are available for scheduled move-ins Maintain budgeted marketing and leasing plans and other aspects of running the property including managing all costs and expenses of all departments to maximize NOI; ensure financial controls are followed per company policies; monitor resident accounts to ensure accuracy and timeliness of charges and collections; recommend and implement corrective actions regarding internal controls and organization Develop relationships with campus departments and organizations to target student services and marketing opportunities; oversee outreach marketing efforts within the local community; develop and oversee Resident Life program and related marketing opportunities and budget; supervise and manage spending for Community Ambassador events Other duties as assigned You Have
Where required by law, must have state leasing license or ability to obtain the required license within the mandated timeframe Understanding of campus departments and on-campus housing Proficient in MS Office applications and strong computer technology skills (including social media use) Excellent verbal and written communication skills Strong customer service skills and the ability to plan and organize multiple tasks effectively Demonstrated leadership skills Previous work experience in student/on-campus housing environment Knowledge of Entrata is a plus Salary Salary Minimum: 80000 Salary Maximum: 90000 General Manager (Project Management)
JOB TITLE: General Manager REPORTS TO: Regional Property Manager DIRECT REPORTS: Yes Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required, and the ability to work extended hours, as needed to meet business needs. At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience. Minimum Qualifications/Skills: Where required by law, must have state leasing license or ability to obtain the required license within the mandated timeframe Understanding of campus departments and on-campus housing Proficient in MS Office applications and strong computer technology skills (including social media use) Excellent verbal and written communication skills Strong customer service skills and the ability to plan and organize multiple tasks effectively Demonstrated leadership skills Desired Qualifications/Skills: Knowledge of Entrata Previous work experience in student/on-campus housing environment
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B.HOM Student Living is a division of BH Management Services (BH), one of the nation's largest multifamily owners and operators. Established in 2020 to deliver specialized management services for student housing, B.HOM manages 30,000+ beds at 34 schools across the United States. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, the team at BH and B.HOM strive to create a smarter way to live, invest, manage, and grow. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of how far we've come and are ready to tackle what's next. Come join us! Role Overview
As the General Manager, you will have full responsibility for the overall operations and profit and loss of the assigned property, including effective execution of all phases of staffing and administration of the day-to-day business functions; accounting, marketing and leasing, maintenance, capital improvements, resident services, and other related projects as required. You will achieve high productivity through reliable and punctual attendance, exhibit a strong commitment to the service needs of internal and external customers, and represent the company professionally. You will understand that how things are done matters as much as what is done at B.HOM. Key Responsibilities
Hire, train, supervise, mentor and coach all property team members for success; provide training and development of all team members; manage team scheduling and proactively address performance and/or attendance challenges; ensure all operational standards and procedures for the property are implemented, monitored and maintained Work with the management team to maintain leasing and marketing activities and programs; maintain sales and service standards; participate in sales calls, tours and presentations as needed Provide guidance and direction related to student behavioral issues; mediate roommate conflicts and respond to resident complaints; implement and maintain resident handbook; address lease violations through established company processes and procedures Physically inspect units, common areas and related community spaces to ensure property standards are met and maintained; track maintenance requests and follow up on timely completion; coordinate turn to ensure units are available for scheduled move-ins Maintain budgeted marketing and leasing plans and other aspects of running the property including managing all costs and expenses of all departments to maximize NOI; ensure financial controls are followed per company policies; monitor resident accounts to ensure accuracy and timeliness of charges and collections; recommend and implement corrective actions regarding internal controls and organization Develop relationships with campus departments and organizations to target student services and marketing opportunities; oversee outreach marketing efforts within the local community; develop and oversee Resident Life program and related marketing opportunities and budget; supervise and manage spending for Community Ambassador events Other duties as assigned You Have
Where required by law, must have state leasing license or ability to obtain the required license within the mandated timeframe Understanding of campus departments and on-campus housing Proficient in MS Office applications and strong computer technology skills (including social media use) Excellent verbal and written communication skills Strong customer service skills and the ability to plan and organize multiple tasks effectively Demonstrated leadership skills Previous work experience in student/on-campus housing environment Knowledge of Entrata is a plus Salary Salary Minimum: 80000 Salary Maximum: 90000 General Manager (Project Management)
JOB TITLE: General Manager REPORTS TO: Regional Property Manager DIRECT REPORTS: Yes Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required, and the ability to work extended hours, as needed to meet business needs. At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience. Minimum Qualifications/Skills: Where required by law, must have state leasing license or ability to obtain the required license within the mandated timeframe Understanding of campus departments and on-campus housing Proficient in MS Office applications and strong computer technology skills (including social media use) Excellent verbal and written communication skills Strong customer service skills and the ability to plan and organize multiple tasks effectively Demonstrated leadership skills Desired Qualifications/Skills: Knowledge of Entrata Previous work experience in student/on-campus housing environment
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