Krispy Kreme
Overview
Join to apply for the
General Manager
role at
Krispy Kreme . Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. As a General Manager, YOU are the leader of all thing’s doughnuts at our retail location! You will be responsible for all store operations, including overseeing all aspects of production, sales, and human resources. Being the shop leader, you are involved in developing a staff of professional employees, striving to obtain maximum revenue, and ensuring both customer and employee satisfaction. Additionally, the General Manager is responsible for having a thorough understanding of production and maintaining a high level of quality products. We are looking for leaders with a commitment to teamwork, those who have a customer-focused mindset and of course… those that LOVE doughnuts. Responsibilities
You serve as a role model for customer-first behaviors according to company standards. Building a team of customer-focused employees through coaching and performance management. Responsible for ensuring all products meet Krispy Kreme quality standards and in turn, guarantee customer satisfaction. Ensure all store physical property is in good working condition. Directing and managing store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling. Achieving business plan objectives and profitability according to store operating plan and established financial goals. Demonstrate safety consciousness and promote store safety. Maintain a high level of store sanitation and cleanliness. Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance. Understand the production process and maintain a schedule that guarantees high quality and output while also implementing store quality control procedures. Coordinate production schedules to meet customer demands and to minimize labor hours. YOUR RECIPE FOR SUCCESS
4+ years’ experience in QSR or retail environment in a management capacity required. Must be at least 21 years of age. High school or GED Ability to work all necessary work schedules, including holidays/weekends. Effective communication skills, both written and verbal Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality. Travel Requirements: 0-10% Must be authorized to work in the US without sponsorship. PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Exposure to internal and external environmental conditions Shop – fluctuating temperatures and noise levels Exposure to known allergens including but not limited to nuts. Adherence to dress code policy applicable to role Noise of a production and/or processing area The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process. BENEFITS
Weekly Pay Career opportunities- we are growing! Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more
www.kkbenefits.com WHY KRISPY KREME?
Loving People: Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Belonging happens when teammates are welcomed, dignified, and loved, where their original identities flourish. Loving Communities: We share joy through Acts of Joy and community fundraising initiatives. In the U.S., we donate unsold doughnuts to local food banks, partnering with Feeding America and Convoy of Hope to distribute donations. We have supported fundraising events and community initiatives to benefit various groups. Loving Planet: We are assessing and reducing our environmental impact and waste through ongoing programs. About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is a well-known doughnut brand operating in more than 35 countries with a network of shops, partnerships, and delivery channels. Our purpose is to touch and enhance lives through the joy of Krispy Kreme, guiding how we operate every day. Connect with Krispy Kreme at KrispyKreme.com and on social media.
#J-18808-Ljbffr
Join to apply for the
General Manager
role at
Krispy Kreme . Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. As a General Manager, YOU are the leader of all thing’s doughnuts at our retail location! You will be responsible for all store operations, including overseeing all aspects of production, sales, and human resources. Being the shop leader, you are involved in developing a staff of professional employees, striving to obtain maximum revenue, and ensuring both customer and employee satisfaction. Additionally, the General Manager is responsible for having a thorough understanding of production and maintaining a high level of quality products. We are looking for leaders with a commitment to teamwork, those who have a customer-focused mindset and of course… those that LOVE doughnuts. Responsibilities
You serve as a role model for customer-first behaviors according to company standards. Building a team of customer-focused employees through coaching and performance management. Responsible for ensuring all products meet Krispy Kreme quality standards and in turn, guarantee customer satisfaction. Ensure all store physical property is in good working condition. Directing and managing store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling. Achieving business plan objectives and profitability according to store operating plan and established financial goals. Demonstrate safety consciousness and promote store safety. Maintain a high level of store sanitation and cleanliness. Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance. Understand the production process and maintain a schedule that guarantees high quality and output while also implementing store quality control procedures. Coordinate production schedules to meet customer demands and to minimize labor hours. YOUR RECIPE FOR SUCCESS
4+ years’ experience in QSR or retail environment in a management capacity required. Must be at least 21 years of age. High school or GED Ability to work all necessary work schedules, including holidays/weekends. Effective communication skills, both written and verbal Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality. Travel Requirements: 0-10% Must be authorized to work in the US without sponsorship. PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Exposure to internal and external environmental conditions Shop – fluctuating temperatures and noise levels Exposure to known allergens including but not limited to nuts. Adherence to dress code policy applicable to role Noise of a production and/or processing area The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process. BENEFITS
Weekly Pay Career opportunities- we are growing! Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more
www.kkbenefits.com WHY KRISPY KREME?
Loving People: Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Belonging happens when teammates are welcomed, dignified, and loved, where their original identities flourish. Loving Communities: We share joy through Acts of Joy and community fundraising initiatives. In the U.S., we donate unsold doughnuts to local food banks, partnering with Feeding America and Convoy of Hope to distribute donations. We have supported fundraising events and community initiatives to benefit various groups. Loving Planet: We are assessing and reducing our environmental impact and waste through ongoing programs. About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is a well-known doughnut brand operating in more than 35 countries with a network of shops, partnerships, and delivery channels. Our purpose is to touch and enhance lives through the joy of Krispy Kreme, guiding how we operate every day. Connect with Krispy Kreme at KrispyKreme.com and on social media.
#J-18808-Ljbffr