Krispy Kreme Doughnuts
Overview
Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. As a General Manager, YOU are the leader of all things doughnuts at our retail location. You will be responsible for all store operations, including overseeing all aspects of production, sales, and human resources. The shop leader develops a staff of professional employees, strives to obtain maximum revenue, and ensures both customer and employee satisfaction. The General Manager is responsible for understanding production and maintaining a high level of quality products. We are looking for leaders with a commitment to teamwork, a customer-focused mindset, and those who LOVE doughnuts. Responsibilities
You serve as a role model for customer-first behaviors according to company standards. Build a team of customer-focused employees through coaching and performance management. Ensure all products meet Krispy Kreme quality standards and guarantee customer satisfaction. Ensure all store physical property is in good working condition. Direct and manage store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling. Achieve business plan objectives and profitability according to store operating plan and established financial goals. Demonstrate safety consciousness and promote store safety, e.g. shoes, floor cones, etc. Maintain a high level of store sanitation and cleanliness. Handle customer complaints/concerns in a timely and professional manner. Qualifications
4+ years’ experience in QSR or retail environment in a manager capacity required. Ability to work all necessary work schedules, including holidays/weekends. Effective communication skills, both written and verbal. Commitment to nurture an equitable, unbiased culture where employees are empowered to showcase their originality. Clean driving record (3 years). Able to meet DOT Medical Examiner Card eligibility requirements. Travel Requirements: 0-10% Must be authorized to work in the US without sponsorship. Physical Demands and Working Conditions
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Exposure to internal and external environmental conditions. Shop – fluctuating temperatures and noise levels. Exposure to known allergens including but not limited to nuts. Adherence to dress code policy applicable to role. Noise of a production and/or processing area. *The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process. Benefits
Weekly Pay Career opportunities- we are growing! Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more at www.kkbenefits.com Why Krispy Kreme?
At Krispy Kreme, we focus on: Loving People:
Our global culture is defined by our Leadership Mix and our commitment to giving back to communities. Belonging happens when each employee is welcomed, dignified, and loved, and their authentic selves are celebrated. Loving Communities:
Sharing joy is at the center of what we do, with Acts of Joy and community fundraising initiatives. We partner with Feeding America and Convoy of Hope to distribute donations to people in need through diverse programs. We have supported millions of dollars in fundraising and community initiatives through the years. Loving Planet:
We are developing a multi-year emissions plan and working to reduce food waste through donations and sustainability programs. Krispy Kreme is an Equal Opportunity Employer: We value the diverse ingredients of ethnicity, national origin, race, age, sex, gender, intersex, veteran status, religion, gender identity & expression, sexual orientation, and disability. We strive for an inclusive culture that allows each employee to bring their bold authentic self to work. About Krispy Kreme Headquartered in Charlotte, NC, Krispy Kreme operates in more than 35 countries through fresh doughnut shops, partnerships with leading retailers, and a growing Ecommerce and delivery business. Our purpose is to touch and enhance lives through the joy that is Krispy Kreme, guided by our people, communities, and the planet. Connect with Krispy Kreme at www.KrispyKreme.com, and on social channels such as www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.
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Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. As a General Manager, YOU are the leader of all things doughnuts at our retail location. You will be responsible for all store operations, including overseeing all aspects of production, sales, and human resources. The shop leader develops a staff of professional employees, strives to obtain maximum revenue, and ensures both customer and employee satisfaction. The General Manager is responsible for understanding production and maintaining a high level of quality products. We are looking for leaders with a commitment to teamwork, a customer-focused mindset, and those who LOVE doughnuts. Responsibilities
You serve as a role model for customer-first behaviors according to company standards. Build a team of customer-focused employees through coaching and performance management. Ensure all products meet Krispy Kreme quality standards and guarantee customer satisfaction. Ensure all store physical property is in good working condition. Direct and manage store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling. Achieve business plan objectives and profitability according to store operating plan and established financial goals. Demonstrate safety consciousness and promote store safety, e.g. shoes, floor cones, etc. Maintain a high level of store sanitation and cleanliness. Handle customer complaints/concerns in a timely and professional manner. Qualifications
4+ years’ experience in QSR or retail environment in a manager capacity required. Ability to work all necessary work schedules, including holidays/weekends. Effective communication skills, both written and verbal. Commitment to nurture an equitable, unbiased culture where employees are empowered to showcase their originality. Clean driving record (3 years). Able to meet DOT Medical Examiner Card eligibility requirements. Travel Requirements: 0-10% Must be authorized to work in the US without sponsorship. Physical Demands and Working Conditions
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Exposure to internal and external environmental conditions. Shop – fluctuating temperatures and noise levels. Exposure to known allergens including but not limited to nuts. Adherence to dress code policy applicable to role. Noise of a production and/or processing area. *The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process. Benefits
Weekly Pay Career opportunities- we are growing! Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more at www.kkbenefits.com Why Krispy Kreme?
At Krispy Kreme, we focus on: Loving People:
Our global culture is defined by our Leadership Mix and our commitment to giving back to communities. Belonging happens when each employee is welcomed, dignified, and loved, and their authentic selves are celebrated. Loving Communities:
Sharing joy is at the center of what we do, with Acts of Joy and community fundraising initiatives. We partner with Feeding America and Convoy of Hope to distribute donations to people in need through diverse programs. We have supported millions of dollars in fundraising and community initiatives through the years. Loving Planet:
We are developing a multi-year emissions plan and working to reduce food waste through donations and sustainability programs. Krispy Kreme is an Equal Opportunity Employer: We value the diverse ingredients of ethnicity, national origin, race, age, sex, gender, intersex, veteran status, religion, gender identity & expression, sexual orientation, and disability. We strive for an inclusive culture that allows each employee to bring their bold authentic self to work. About Krispy Kreme Headquartered in Charlotte, NC, Krispy Kreme operates in more than 35 countries through fresh doughnut shops, partnerships with leading retailers, and a growing Ecommerce and delivery business. Our purpose is to touch and enhance lives through the joy that is Krispy Kreme, guided by our people, communities, and the planet. Connect with Krispy Kreme at www.KrispyKreme.com, and on social channels such as www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.
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