Monro, Inc.
Overview
Join to apply for the Automotive General Service Technician role at Monro, Inc. About Monro: Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, NY, Monro operates nearly 1,300 auto repair shops and tire dealers in 32 states. Our mission is to bring guests the highest quality tire and auto service. Destination Monro. Role Description
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position delivers exceptional 5 Star service through effective communication of vehicle issues and proposed solutions while ensuring guest expectations for time and quality are met. Responsibilities
Accurately perform basic vehicle services and repairs in accordance with Monro standards. Tire services: wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. Vehicle services: lubrications, oil changes, basic maintenance (bulbs, wiper blades, filters), battery testing and installation. Complete Monro’s Courtesy Inspection on every guest vehicle; identify, document, and communicate additional needed services. Assist in inventory management (pulling tires/parts, unloading and stocking). Assist with general store duties to keep the store clean and guest-ready. Adhere to safety standards including wheel torque, oil safety, and compliance procedures. Test drive vehicles per Road Test policy using designated routes and safety laws. Maintain knowledge through Monro University training. Operate and maintain equipment safely (lifts, welders, brake lathes, etc.). Perform other duties as assigned. Qualifications
High School Diploma or equivalent preferred. Automotive training or equivalent combination of education and experience. Must possess a valid driver’s license, satisfactory MVR, and be able to operate customer vehicles for test drives. Own a basic set of tools or participate in Monro’s tool purchase program. Profile and Benefits
Strong customer service and communication skills. Ability to identify problems, collect data, and recommend solutions. Benefits include paid vacation and holidays for full-time teammates, ASE and state license reimbursements, 401(k) eligibility, direct deposit, employee discounts, health/vision/dental for full-time teammates, career advancement opportunities. Work Environment & Physical Requirements
Auto shop environment with exposure to noise, weather, chemicals, odors, dirt, and dust. Flexible hours; ability to lift up to 50 lbs; standing and walking for long periods; frequent reaching, bending, squatting, and kneeling. Equity and Inclusion
Monro is an Equal Employment Opportunity / Affirmative Action employer. It is Monro’s policy to consider all individuals for employment regardless of protected characteristics.
#J-18808-Ljbffr
Join to apply for the Automotive General Service Technician role at Monro, Inc. About Monro: Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, NY, Monro operates nearly 1,300 auto repair shops and tire dealers in 32 states. Our mission is to bring guests the highest quality tire and auto service. Destination Monro. Role Description
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position delivers exceptional 5 Star service through effective communication of vehicle issues and proposed solutions while ensuring guest expectations for time and quality are met. Responsibilities
Accurately perform basic vehicle services and repairs in accordance with Monro standards. Tire services: wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. Vehicle services: lubrications, oil changes, basic maintenance (bulbs, wiper blades, filters), battery testing and installation. Complete Monro’s Courtesy Inspection on every guest vehicle; identify, document, and communicate additional needed services. Assist in inventory management (pulling tires/parts, unloading and stocking). Assist with general store duties to keep the store clean and guest-ready. Adhere to safety standards including wheel torque, oil safety, and compliance procedures. Test drive vehicles per Road Test policy using designated routes and safety laws. Maintain knowledge through Monro University training. Operate and maintain equipment safely (lifts, welders, brake lathes, etc.). Perform other duties as assigned. Qualifications
High School Diploma or equivalent preferred. Automotive training or equivalent combination of education and experience. Must possess a valid driver’s license, satisfactory MVR, and be able to operate customer vehicles for test drives. Own a basic set of tools or participate in Monro’s tool purchase program. Profile and Benefits
Strong customer service and communication skills. Ability to identify problems, collect data, and recommend solutions. Benefits include paid vacation and holidays for full-time teammates, ASE and state license reimbursements, 401(k) eligibility, direct deposit, employee discounts, health/vision/dental for full-time teammates, career advancement opportunities. Work Environment & Physical Requirements
Auto shop environment with exposure to noise, weather, chemicals, odors, dirt, and dust. Flexible hours; ability to lift up to 50 lbs; standing and walking for long periods; frequent reaching, bending, squatting, and kneeling. Equity and Inclusion
Monro is an Equal Employment Opportunity / Affirmative Action employer. It is Monro’s policy to consider all individuals for employment regardless of protected characteristics.
#J-18808-Ljbffr