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Computer Task Group, Inc

Mailroom Associate

Computer Task Group, Inc, Minneapolis, Minnesota, United States, 55400

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Job Title:

Mailroom Associate Location:

Minneapolis, MN Job Type:

Hourly Consultant Hours:

Mon - Fri 8am - 5 pm Pay:

$19/hr Essential Functions: Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting Perform charge-back reporting for postage, air express, local delivery, and faxes

Perform production mail labeling/mail merge

Provide mailing address cleanup services (may include use of mail cleansing software)

Coordinate automated and manual processes for finishing and mailing client materials

Implement and maintain distribution and tracking systems

Use of customized software to update/maintain mailing addresses

Bar code address quality review

Manage electronic input, packaging activities and posting fulfillment in high speed/high volume operations

Recommend improvements to achieve cost savings and optimize work flow

Focal contact for special/unique mailings and shipments

Use of specialized equipment for material handling if required

Receive, sort and process mail documents, packages, and supplies. Notify recipients

Deliver and pick-up mail on scheduled runs

Record & process accountable mail information, maintain logs

Track, trace, and resolve mail problems with USPS, express and local delivery services

Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery)

Perform quality checks on outbound mail Validate internal mail addresses

Bar code address lookup

Use common mail services including fax, air express, postal services

Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket

Perform finishing work on documents to be mailed, such as folding and insertion

Perform electronic mail distribution (open, mail prep, scan and distribute)

Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials

Follow mailroom security procedures

Barcode tracking or face scanning incoming mail and packages

Perform logging, transmission, receipt and timely distribution of faxes

Shipping and receiving using automated system to track and manage activity

Monitor/order/replenish supplies inventory, mail and distribution activities

Send and receive e-mail messages

Arrange alternative courier or shipping services to meet customer requirements

Fully operate, clean and maintain all shipping and mail equipment

Contact service on mail and shipping equipment if need occurs

Skills: Able to lift and move up to 50 pounds- Able to demonstrate ability to read, write and follow English instructions

Able to demonstrate PC / Internet Skills Intermediate

Download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms

Perform mail merges

Intermediate knowledge of MS Word or equivalent (insert images; create and manage tables and columns; edit headers/footers; create forms; create and manage multiple sections

Intermediate knowledge of MS Excel or equivalent (navigate multiple worksheets within a workbook; create charts/graphs; use basic math functions; create basic formulae)

Working knowledge of MS PowerPoint or equivalent (open and create basic presentations, open saved, print using different options)

Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications)

Basic knowledge of network (e.g., how to add or delete a network printer)

Basic knowledge of Digital Front Ends - Functional knowledge of MAC when required by client.

Determine output packaging per packaging standards (e.g. process for books, tabs, etc.)

Ability to demonstrate use of mail equipment per training for example:

Finishing equipment

Inserters

Postage meters

Envelope printers

Scales

Pitney Bowes Mail Management systems

FedEx shipping systems

Able to demonstrate Customer service and communication skills

Able to demonstrate ability to manage multiple tasks

Able to demonstrate ability to perform duties with minimal supervision

Able to demonstrate ability to perform data entry

Able to demonstrate use of Production Mail Software

Able to demonstrate ability to estimate and schedule mailing jobs, including operators, job path and time requirements

Able to demonstrate ability to train and mentor other Mail client associates

Experience: 1-2 years knowledge and experience with mail procedures and operating mail equipment Education: Minimum: High School diploma or equivalency Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided

.

For additional information, please contact

Emily Drew

at

Emily.Drew@ctg.com

. Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

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