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Metasys Technologies

Mail/Finishing Level 2

Metasys Technologies, Minneapolis, Minnesota, United States, 55400

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Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Mailroom Operator 12+ Months Project 8:00 AM - 4:30 PM Minneapolis, MN(onsite)

Job Description:

The Mailroom Operator is responsible for operating high-level mail equipment, including mail inserters, sorters, finishing equipment, and specialized shipping systems in an automated, high-speed, high-volume environment. This role involves handling, packaging, labeling, shipping, receiving, and distribution of mail and packages, ensuring accuracy, efficiency, and compliance with organizational and client requirements. The operator will also provide mail cleansing services, perform charge-back reporting, maintain tracking systems, and deliver exceptional customer service. Responsibilities: Operate mail inserters, sorters, finishing, and material-handling equipment in a high-volume mailroom. Perform mail merges, labeling, packaging, posting, and address cleanup (using cleansing software as required). Coordinate automated and manual finishing and mailing processes for client materials. Implement and maintain mail distribution and tracking systems. Manage electronic inputs, barcode address quality reviews, and posting fulfillment. Perform charge-back reporting for postage, express, local delivery, and faxes. Handle inbound and outbound mail, including receiving, sorting, recording, and delivery/pickup. Track, trace, and resolve mail issues with USPS, FedEx, and local couriers. Perform fulfillment functions such as assembly, packaging, shipping, and tracking of kitted materials. Conduct quality checks on outbound mail and validate addresses. Operate shipping systems (Pitney Bowes, FedEx, USPS) and complete shipping forms. Perform electronic mail distribution, including scanning and digital logging. Monitor inventory, order supplies, and ensure proper maintenance of mail equipment. Follow mailroom security protocols and arrange alternative courier/shipping services as needed. Train and mentor junior associates on mail operations. Required Skills:

bility to lift/move up to 50 pounds. Strong English reading, writing, and instruction-following skills. Intermediate PC/Internet skills, including:

MS Word (mail merges, tables, forms, multi-section documents). MS Excel (multi-worksheet navigation, formulas, charts/graphs). MS PowerPoint (create, open, print presentations). dobe Acrobat and file conversion tools.

Knowledge of network basics (e.g., adding/deleting printers). Knowledge of Digital Front Ends and Mac systems (if client requires). bility to operate mail/finishing equipment (postage meters, envelope printers, scales, inserters). Experience with Production Mail Software. Strong customer service, communication, multitasking, and data entry skills. bility to schedule and estimate mailing jobs, manage workflows, and suggest process improvements. Experience:

1-2 years' experience with mailroom operations, mail equipment, and mailing procedures. Education:

High School Diploma or equivalent required.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.