ZipRecruiter
People Programs Coordinator (remote, contract)
ZipRecruiter, Chicago, Illinois, United States, 60290
Overview
Our client is seeking a highly organized, proactive
People Programs Coordinator (six-month contract)
to support core People operations during a high-volume, high-priority season. This position is remote. This contractor will work closely with the Manager of People Programs to ensure continuity across Immigration, Onboarding, Offboarding, EOR, and Contingent Workforce processes, while supporting process escalations and maintaining operational excellence. This is a tactical and hands-on role that requires someone who can manage competing priorities, handle sensitive information with discretion, and execute seamlessly in a fast-paced, tech-enabled environment. Responsibilities
Core Program Support: Provide executive and logistical support across key People Programs: Onboarding, Offboarding, Contingent Workforce, EOR, and Immigration. Monitor and triage messages from external immigration counsel, respond to routine emails, and fulfill document and information requests as needed. Support onboarding and offboarding process escalations and exceptions to ensure timely resolution. Provide ad hoc administrative and coordination support for sensitive termination events. Assist in background check monitoring and resolution of escalations with vendors. Facilitate contingent workforce lifecycle activities through Zip and vendor coordination. Tools & Systems
Support Jira Service Management operations—create/manage tickets, resolve workflow issues, triage escalations. Maintain up-to-date documentation in Confluence and assist in process mapping. Audit internal systems for compliance and support document tracking for People Compliance during coverage needs. Qualifications
3+ years of experience in People Operations or HR coordination roles Strong organizational and multitasking skills; ability to stay on top of moving pieces Experience with sensitive employee data and high-level communication Familiarity with HRIS, ATS, and ticketing systems (e.g., Workday, Greenhouse, Jira) Strong written communication and documentation skills (Confluence, Google Docs) Nice to Have
Immigration coordination experience or familiarity with legal vendor collaboration Experience with contingent workforce processes and systems (e.g., Zip) Comfort responding to background check escalations or managing compliance tasks Understanding of Jira workflow automations and intake queue triage Interest or experience working with generative AI or prompt testing tools Qualities Valued
Independent executor with a service mindset Thrives in ambiguity and adapts quickly to shifting priorities Protects sensitive information with care and professionalism Collaborative team player who steps up to support others All your information will be kept confidential according to EEO guidelines.
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Our client is seeking a highly organized, proactive
People Programs Coordinator (six-month contract)
to support core People operations during a high-volume, high-priority season. This position is remote. This contractor will work closely with the Manager of People Programs to ensure continuity across Immigration, Onboarding, Offboarding, EOR, and Contingent Workforce processes, while supporting process escalations and maintaining operational excellence. This is a tactical and hands-on role that requires someone who can manage competing priorities, handle sensitive information with discretion, and execute seamlessly in a fast-paced, tech-enabled environment. Responsibilities
Core Program Support: Provide executive and logistical support across key People Programs: Onboarding, Offboarding, Contingent Workforce, EOR, and Immigration. Monitor and triage messages from external immigration counsel, respond to routine emails, and fulfill document and information requests as needed. Support onboarding and offboarding process escalations and exceptions to ensure timely resolution. Provide ad hoc administrative and coordination support for sensitive termination events. Assist in background check monitoring and resolution of escalations with vendors. Facilitate contingent workforce lifecycle activities through Zip and vendor coordination. Tools & Systems
Support Jira Service Management operations—create/manage tickets, resolve workflow issues, triage escalations. Maintain up-to-date documentation in Confluence and assist in process mapping. Audit internal systems for compliance and support document tracking for People Compliance during coverage needs. Qualifications
3+ years of experience in People Operations or HR coordination roles Strong organizational and multitasking skills; ability to stay on top of moving pieces Experience with sensitive employee data and high-level communication Familiarity with HRIS, ATS, and ticketing systems (e.g., Workday, Greenhouse, Jira) Strong written communication and documentation skills (Confluence, Google Docs) Nice to Have
Immigration coordination experience or familiarity with legal vendor collaboration Experience with contingent workforce processes and systems (e.g., Zip) Comfort responding to background check escalations or managing compliance tasks Understanding of Jira workflow automations and intake queue triage Interest or experience working with generative AI or prompt testing tools Qualities Valued
Independent executor with a service mindset Thrives in ambiguity and adapts quickly to shifting priorities Protects sensitive information with care and professionalism Collaborative team player who steps up to support others All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr