Relay Resources in
Communications Lead (Project Management)
Communications Lead (Project Management)
Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply!
Overview Relay Core Competencies: Focus on Strengths, Prioritize Informed Action, Communicate Clearly, Champion Disability Inclusion, Build Supportive Relationships.
Responsibilities Internal Communications — 80%
Develop and implement a strategic communications plan that supports organizational goals and fosters a culture of inclusion, transparency, and belonging for internal audiences.
Create and manage communication content for various internal channels (e.g., intranet, email, newsletters, digital signage, employee forums).
Partner with Human Resources, Executive Leadership, and other departments to support change management, organizational updates, and employee initiatives.
Research, develop a proposal, and launch an SMS communications platform that serves internal employee needs.
Translate complex internal information into accessible and engaging content tailored for a diverse, multi-lingual workforce, including union and non-union employees.
Promote Relay's values and mission through storytelling, employee spotlights, and celebration of achievements.
Provide communications support for speaking engagements, ensuring consistent messaging across all internal platforms.
Develop feedback loops and monitor communication effectiveness to continuously enhance strategies and content for employee engagement.
Support leadership with communication planning and materials (e.g., ghostwriting publication articles, video scripts for CEO, talking points, presentations, FAQs) focused on internal stakeholders.
Contribute to crisis and emergency communication planning and execution for internal incidents.
Create training materials as tutorials for using Relay communications applications to enhance clarity and effectiveness in internal messaging.
Identify projects that have significance to employees and partner with leadership and/or project leads to develop a communication plan, assist with communications, and provide insight for support elements such as training curricula.
Lead and/or coordinate employee events with a focus on increasing employee involvement, including town halls, education panels and other team-building opportunities.
External Communications — 20%
Develop and implement external communications media plan that aligns with the overall organizational goals and branding.
Create and manage communication content for external audiences, including media releases, public statements, and storytelling.
Translate complex information into accessible and engaging content for external audiences and media outlets.
Highlight Relay's values and mission externally by submitting thought leadership articles to publications and engaging in public relations efforts.
Provide support for external speaking engagements, ensuring consistent messaging across all channels.
Monitor the effectiveness of external communication initiatives and adjust strategies as necessary to improve public perception.
Provide support for events and campaigns aimed at building community engagement, fundraising, and enhancing the organization's public image, such as Disability Next Summit and/or Accessibility Partnerships.
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Overview Relay Core Competencies: Focus on Strengths, Prioritize Informed Action, Communicate Clearly, Champion Disability Inclusion, Build Supportive Relationships.
Responsibilities Internal Communications — 80%
Develop and implement a strategic communications plan that supports organizational goals and fosters a culture of inclusion, transparency, and belonging for internal audiences.
Create and manage communication content for various internal channels (e.g., intranet, email, newsletters, digital signage, employee forums).
Partner with Human Resources, Executive Leadership, and other departments to support change management, organizational updates, and employee initiatives.
Research, develop a proposal, and launch an SMS communications platform that serves internal employee needs.
Translate complex internal information into accessible and engaging content tailored for a diverse, multi-lingual workforce, including union and non-union employees.
Promote Relay's values and mission through storytelling, employee spotlights, and celebration of achievements.
Provide communications support for speaking engagements, ensuring consistent messaging across all internal platforms.
Develop feedback loops and monitor communication effectiveness to continuously enhance strategies and content for employee engagement.
Support leadership with communication planning and materials (e.g., ghostwriting publication articles, video scripts for CEO, talking points, presentations, FAQs) focused on internal stakeholders.
Contribute to crisis and emergency communication planning and execution for internal incidents.
Create training materials as tutorials for using Relay communications applications to enhance clarity and effectiveness in internal messaging.
Identify projects that have significance to employees and partner with leadership and/or project leads to develop a communication plan, assist with communications, and provide insight for support elements such as training curricula.
Lead and/or coordinate employee events with a focus on increasing employee involvement, including town halls, education panels and other team-building opportunities.
External Communications — 20%
Develop and implement external communications media plan that aligns with the overall organizational goals and branding.
Create and manage communication content for external audiences, including media releases, public statements, and storytelling.
Translate complex information into accessible and engaging content for external audiences and media outlets.
Highlight Relay's values and mission externally by submitting thought leadership articles to publications and engaging in public relations efforts.
Provide support for external speaking engagements, ensuring consistent messaging across all channels.
Monitor the effectiveness of external communication initiatives and adjust strategies as necessary to improve public perception.
Provide support for events and campaigns aimed at building community engagement, fundraising, and enhancing the organization's public image, such as Disability Next Summit and/or Accessibility Partnerships.
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