Sherwin-Williams
Customer Service Representative
Sherwin-Williams, Kennett Square, Pennsylvania, United States, 19348
This role is crucial to the success of our retail stores. Customer Service Representatives engage closely with both wholesale and retail customers to assess their needs, respond to inquiries about Sherwin-Williams products, and recommend the best solutions. Successful representatives will resolve customer concerns promptly and ensure high satisfaction levels while staying informed on product features and upholding the store’s visual and quality standards.
Customer interactions may include working with minors, and representatives will handle cash, electronic payments, personal information, and store merchandise. Given this access, a review of criminal history is necessary to ensure the safety of our customers and employees.
The individual in this position will work at various stores within 5-10 miles of our primary location: 747 W. Cypress St. Kennett Sq, PA 19348.
At Sherwin-Williams, we strive to inspire and improve the world through our paints and innovative solutions. Your skills and passion contribute to our purpose and drive client and business success. We believe in the growth and potential of our employees and offer:
Life:
Rewards, benefits, and flexibility to enhance your health and well-being. Career:
Opportunities for learning and skill development to grow your contributions. Connections:
An inclusive team committed to our communities. What is the process to get started? Step 1 - Online Application:
Visit our Careers page to find and apply for available roles. Step 2 - Digital Interview:
Qualified candidates will complete a digital video interview. You can complete this whenever it’s convenient within 7 days of the invitation. Step 3 - In-Store Interview:
Top candidates will meet our team in a store setting for further discussions. We are committed to helping employees and their families live healthier, save smarter, and feel better, starting with a comprehensive range of benefits. A summary of these benefits is available on our benefits site. Compensation is determined by various factors, including skills, experience, and market rates, and the compensation ranges are subject to change. Sherwin-Williams is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment without discrimination based on race, color, religion, gender, national origin, disability, age, or any other protected status. Minimum Requirements: Must be at least 18 years of age. Must be authorized to work in the country without requiring visa sponsorship. Must have a valid driver’s license. Must be able to lift and carry up to 50 lbs frequently and 70 lbs occasionally, with or without accommodation. Must be available to work flexible hours, including evenings and weekends, with or without accommodation. Preferred Qualifications: High School diploma or GED. One year of experience in delivery, retail, or customer service. Previous experience selling paint or paint-related products. Experience operating tinting and mixing equipment. Ability to communicate in multiple languages, including Spanish.
Rewards, benefits, and flexibility to enhance your health and well-being. Career:
Opportunities for learning and skill development to grow your contributions. Connections:
An inclusive team committed to our communities. What is the process to get started? Step 1 - Online Application:
Visit our Careers page to find and apply for available roles. Step 2 - Digital Interview:
Qualified candidates will complete a digital video interview. You can complete this whenever it’s convenient within 7 days of the invitation. Step 3 - In-Store Interview:
Top candidates will meet our team in a store setting for further discussions. We are committed to helping employees and their families live healthier, save smarter, and feel better, starting with a comprehensive range of benefits. A summary of these benefits is available on our benefits site. Compensation is determined by various factors, including skills, experience, and market rates, and the compensation ranges are subject to change. Sherwin-Williams is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment without discrimination based on race, color, religion, gender, national origin, disability, age, or any other protected status. Minimum Requirements: Must be at least 18 years of age. Must be authorized to work in the country without requiring visa sponsorship. Must have a valid driver’s license. Must be able to lift and carry up to 50 lbs frequently and 70 lbs occasionally, with or without accommodation. Must be available to work flexible hours, including evenings and weekends, with or without accommodation. Preferred Qualifications: High School diploma or GED. One year of experience in delivery, retail, or customer service. Previous experience selling paint or paint-related products. Experience operating tinting and mixing equipment. Ability to communicate in multiple languages, including Spanish.