Hilb Group
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Personal Lines Account Manager
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Hilb Group Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Chatham, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Overview
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. This position is in-office in Chatham, MA. Responsibilities Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business Handle billing, service and endorsement requests and process necessary paperwork associated with requested Act as liaison between customer and carrier, working closely with both to ensure a mutually beneficial relationship Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary Maintain knowledge of all company systems and offerings
Qualifications
Minimum High School degree 3+ years of experience in customer service and/or sales in the p & c insurance industry Strong interpersonal skills and ability to effectively communicate via phone or email Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques Self-directed with good decision making and time management skills Proficient PC skills; knowledge of insurance software including AMS360
Benefits
Company Paid Life Insurance, Long-Term and Short-Term Disability Medical, Dental, Vision and FSA/HSA plans 401(k) with company match Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits Generous PTO An awesome team of professionals
Equal Opportunity
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws. Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Insurance
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Personal Lines Account Manager
role at
Hilb Group Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Chatham, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Overview
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. This position is in-office in Chatham, MA. Responsibilities Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business Handle billing, service and endorsement requests and process necessary paperwork associated with requested Act as liaison between customer and carrier, working closely with both to ensure a mutually beneficial relationship Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary Maintain knowledge of all company systems and offerings
Qualifications
Minimum High School degree 3+ years of experience in customer service and/or sales in the p & c insurance industry Strong interpersonal skills and ability to effectively communicate via phone or email Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques Self-directed with good decision making and time management skills Proficient PC skills; knowledge of insurance software including AMS360
Benefits
Company Paid Life Insurance, Long-Term and Short-Term Disability Medical, Dental, Vision and FSA/HSA plans 401(k) with company match Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits Generous PTO An awesome team of professionals
Equal Opportunity
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws. Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Insurance
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