Chief Information Officer

Overview

Full-Time Chief Information Officer

Reports to: Chief Executive Officer

168 Centre Street

Manhattan, New York, 10013

United States

About the Organization

Charles B. Wang Community Health Center (CBWCHC) is a mission driven Federally Qualified Health Center (FQHC) committed to addressing disparities in access to quality healthcare, with a particular focus on underserved communities throughout New York City. With six locations, over 600 staff, and an $80 million annual budget, CBWCHC provides comprehensive primary care and enabling services to over 60,000 patients annually, regardless of language, culture, or ability to pay. We are proud to be one of the most prominent community health centers in the nation, recognized every year for clinical quality and service to the community.

Position Summary

The Chief Information Officer (CIO) provides strategic and operational leadership for information technology, cybersecurity, and enterprise reporting systems across the organization. This executive-level role is central to the Health Center’s modernization initiatives, including the technical implementation of Epic as its new electronic health record (EHR). This is a chance to lead a dedicated team and shape the future of the Health Center.

The CIO reports directly to the CEO and is responsible for overseeing the management of IT infrastructure, information security, and reporting operations to ensure delivery of high-quality, patient-centered care. This position is primarily on-site in New York City, with some remote flexibility as needed.

As part of the executive team, the CIO will work closely with the CEO to drive the Health Center’s mission and strategic objectives, including: (a) advancing our commitment to the highest quality care through implementing a cutting-edge electronic health records system; (b) leveraging technology to innovate care delivery in areas most impactful to our patient communities; and (c) continuing efforts to modernize and streamline operations for greater efficiency.

Key Responsibilities

Technology Strategy & Operations

Lead the development and implementation of an IT strategy aligned with organizational growth, operational efficiency, and compliance needs

Oversee Microsoft- and Cisco-based infrastructure, including networking, servers, cloud platforms, telecom, and end-user computing

Ensure high availability, user support, and system reliability across all locations

Epic Implementation – Technical Leadership

Serve as the technical lead for CBWCHC’s Epic implementation, overseeing infrastructure readiness, data migration, integration, and user provisioning

Coordinate with a clinically led Epic project team to ensure IT systems fully support implementation timelines and clinical workflows

Manage technical testing, cutover planning, and post-go-live stabilization

Cybersecurity & Risk Management

Serve as the organization’s chief security officer and HIPAA security officer

Maintain a comprehensive cybersecurity program, including policies, tools, training, monitoring, and incident response

Deploy and manage layered defenses including Darktrace and Arctic Wolf, ensuring real-time threat detection and response

Ensure compliance with HIPAA, HITECH, 42 CFR Part 2, and NIST standards

Lead the business continuity and disaster recovery program

Enterprise Reporting Oversight

• Oversee internal enterprise reporting systems supporting regulatory, financial, and operational decision-making
• Align reporting infrastructure with Epic’s data environment (e.g., Clarity, Caboodle) to meet evolving analytics needs
• Collaborate with stakeholders across departments to ensure timely, accurate, and actionable data access

Leadership & Administration

Lead, manage, and develop a multidisciplinary IT and reporting team

Build IT operational capacity to support ongoing innovation, security, and growth

Develop and manage the technology and security budget, ensuring ROI and alignment with strategic goals

Manage vendor relationships, contracts, and service delivery across systems and platforms

Perform other duties as assigned

Minimum Qualifications

Required :

Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field; Master’s degree preferred

Minimum 10 years of progressive IT leadership experience, including experience in healthcare

Demonstrated success leading to the technical aspects of an Epic implementation (Ambulatory required)

Expertise in Microsoft enterprise systems and Cisco networking

Proven experience managing cybersecurity programs in a healthcare environment

Strong knowledge of HIPAA, HITECH, and applicable healthcare regulations

Preferred :

Epic certification(s)

Certified Information Systems Security Professional (CISSP)

Certified Healthcare CIO (CHCIO)

Project Management Professional (PMP)

Compensation and Benefits

Salary: $180,000 - $210,000 per year

Medical insurance

Employer-paid dental, vision, disability and life insurance

403(b) retirement savings plan

Flexible spending accounts for transit, parking, health and dependent care

Paid time off (6 weeks)

Employee Assistance Program

Employee Discount Programs

Tuition reimbursement for eligible employees, and

The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program