General Manager

Overview

The Staybridge Suites London by IHG is seeking an experienced General Manager to lead operations, drive financial performance, and ensure an exceptional guest experience at this all-suites property.

Responsibilities

• Oversee all aspects of hotel operations with a focus on guest satisfaction, profitability, and team leadership.
• Initiate actions to support property revenue and profitability goals.
• Measure, analyze, and communicate property performance using revenue, guest satisfaction, and associate management data.
• Implement budgets, sales plans, and forecasts for the hotel.
• Identify and champion creative marketing solutions that fit the brand and property needs.
• Understand and leverage sales and marketing advantages over competitor properties while serving as a public relations representative for the hotel and brand.
• Actively participate in the local community and build strong relationships with local officials, businesses, and customers.
• Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.

Qualifications

• Prior experience with IHG, Hilton, or Marriott is required.
• 3–10+ years in senior hotel leadership, with proven General Manager experience.
• Demonstrated success in hotel operations, financial performance, and people development.
• Strong leadership, communication, and problem-solving skills.
• Legal right to work in Canada.

Details

• Job Types: Full-time, Permanent
• Salary: Negotiable
• Pay: $80,000.00-$90,000.00 per year
• Benefits:
  • Dental care
  • Extended health care
  • Life insurance
• Ability to commute/relocate: London, ON N6E 1L5: reliably commute or plan to relocate before starting work (preferred)
• Experience: General Managers: 3 years (preferred)
• Work Location: In person