About Us
We are Cloudflare. We are on a mission to help build a better Internet. Cloudflare runs one of the world’s largest networks powering millions of websites and Internet properties. We protect and accelerate Internet applications without requiring hardware, software installation, or code changes. Our network routes web traffic globally, improving performance and reducing spam and other attacks. Cloudflare has been recognized by Entrepreneur Magazine and Fast Company for culture and innovation.
We hire curious and empathetic individuals who are committed to developing themselves and learning new skills. We are committed to diversity and inclusion and hire based on potential and support team members throughout their time at Cloudflare. Come join us!
Senior Named Solutions Engineer, Public Sector
Work Location: London
What you'll do
Cloudflare's solutions engineering function collaborates with clients from early-stage ideation through to planning for production. As a Senior Solutions Engineer, you will sit alongside our clients, contribute energy, ideas and opinions on solving hard problems, and be willing to challenge preconceptions about what is possible.
You will have opportunities to develop adjacent technology expertise and to master skills in technical and industry advocacy for our clients. A key aspect is offering good practice guidance and adopting a deploy-to-production mindset, focusing on operational processes as much as the product.
As part of our broader solutions engineering community, you will work with peers who have deep subject-matter expertise and industry knowledge. As a senior member, you will contribute to a knowledge base across networking, cybersecurity and edge computing, as well as industry analyses and perspectives.
For this role, the Solutions Engineering team focuses on large clients to develop deep understanding and partnerships. Building on successful projects with clients such as the NCSC, this role emphasizes supporting public sector (local and central government) and select private sector clients where appropriate. Previous experience in supporting the public sector is beneficial but not mandatory.
* There may be multiple valid approaches to solving a problem; your experience helps determine the best path in context.
Who we are
The problems our clients face are diverse and unique. Our SE team is made up of individuals from a wide range of backgrounds. To solve complex problems we rely on a diverse, curious and collaborative team.
Cloudflare's mission is to build a better Internet. We offer a broad set of services and knowledge of Internet performance and security technology. Team members typically bring core domains of expertise but success comes from curiosity to build new knowledge as product innovation accelerates.
To support your success, we provide resources and training to build a personal development plan tailored to the role. Working with public sector clients benefits from Security Clearance (SC) status, though this is not mandatory.
Examples of desirable skills, knowledge and experience
Our Solutions Engineers come from IT, engineering, software development, product management, financial consulting, customer support and project delivery. We value diversity of experience and genuine curiosity for our technology.
You should be passionate about technology and able to explain complex technical concepts in clear terms. You are curious and enjoy building; you are eager to help customers realize the full potential of Cloudflare. You will find a collaborative environment where team members help each other.
You should have a solid understanding of how to manage technical validation projects so customers can form informed opinions about the best solution, with an eye toward what comes next.
Additional experience may include a combination of the following:
- Showing up with a positive attitude, openness to new ideas, and energy to help clients and the team succeed.
- 10+ years of IT industry experience (mid-level or senior engineering level).
- Ability to manage a project, meet deadlines, and prioritize competing demands.
- Empathy with customers and the ability to quickly identify challenges and pain points.
- Understanding of how the Internet works, including:
- Differences between TCP and UDP and applications that may favor one over the other;
- Difference between authoritative DNS and recursive DNS;
- Role of a firewall, importance of TLS/SSL, and understanding HTTP with curiosity about client and server quirks.
- Understanding of how customers make buying decisions and how to explain ROI.
- Knowledge of the competitive landscape for DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE providers.
- Willingness to travel regionally (approx. 15–30 days per quarter) to client offices, conferences and events.
Bonus!
- Previous experience in a pre-sales SE or consulting role (not necessarily in tech).
- Experience with scripting languages (e.g., Python, JavaScript, Bash) and a desire to expand skills.
- Exposure to trends such as machine learning, GenAI, DevOps, and security operations.
What Makes Cloudflare Special?
We are a highly ambitious technology company with a soul. Our mission to build a better Internet includes protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with tools to defend against censorship attacks at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have protection and reliability for free, serving more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix Internet foundations with a faster, more secure, privacy-centric public DNS resolver. It is publicly available, and we do not store client IP addresses or sell user data.
Sounds like something you'd like to be part of? We'd love to hear from you!
This position may require access to information protected under U.S. export control laws. Any offer of employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.
Cloudflare is an equal opportunity employer. We are committed to equal employment opportunity and value diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply, please contact or visit our offices at 101 Townsend St. San Francisco, CA 94107.
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