Company Description
DoubleTree by Hilton hotels provide true comfort to todays business and leisure travelers. Guests are welcomed with the brands legendary, warm chocolate chip cookies and benefits of the award-winning Hilton Honors guest reward program. With more than 375+ locations worldwide, DoubleTree by Hilton offers contemporary, upscale accommodations in various cities and vacation destinations. As part of Hilton Worldwide, DoubleTree by Hilton continues a tradition of exceptional guest experiences, supported by a vast portfolio including more than 685,000 rooms in 92 countries and territories.
Role Description
This is a full-time on-site role for a Director Of Operations located in Front Royal, VA. The Director Of Operations will oversee the daily operations of the hotel, ensuring efficient workflow and high standards of customer service. Responsibilities include managing staff, developing and implementing operational strategies, monitoring budgets and financial performance, and ensuring compliance with company policies and procedures. This role will be heavily involved in all areas of operations including Front office, housekeeping, sales, food & beverage, and engineering. The role also involves analyzing performance data to improve operational efficiency and guest satisfaction.
Responsibilities
- Manage staff and day-to-day hotel operations
- Develop and implement operational strategies
- Monitor budgets and financial performance
- Ensure compliance with company policies and procedures
- Oversee operations across Front Office, Housekeeping, Sales, Food & Beverage, and Engineering
- Analyze performance data to improve operational efficiency and guest satisfaction
Qualifications
- Operations Management, Budgeting, and Analytical Skills
- Team Management and Customer Service skills
- Strong leadership abilities and problem-solving skills
- Excellent communication and interpersonal skills
- 3-5 years of hotel management experience preferred
Seniority level
- Director
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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