Goodwill Industries of Southeastern Louisiana
Store Manager (Marrero, LA)
Goodwill Industries of Southeastern Louisiana, Harvey, Louisiana, us, 70059
Overview
Store Manager (Marrero, LA) role at Goodwill Industries of Southeastern Louisiana. Responsibilities
Leads, manages, and motivates store employees to reach production guidelines: a minimum of 110 garments per hour with a minimum quality standard of 90%. Ensures a constant rotation and flow of merchandise to the sales floor daily. Staff the retail store by hiring, coaching, training, developing, and leading the store team. Completes interviews daily. Finds applicants through NetRecruiter and processes new hire paperwork to staff the store to support day-to-day operations. Holds staff accountable through coaching, employee discipline, performance evaluations, training, and corrective action when necessary. Ensures compliance with safety policies and procedures, conducts drills, submits incident reports for injuries, and monitors building maintenance, including submitting work tickets online as needed. Leads and assists in receiving, pricing, and displaying store merchandise. Opens and closes the store. Balances cash registers, reviews Profit and Loss statements, and conducts end-of-day procedures, including safe counts, safe audits, replenishment of change, and petty cash management. Creates and maintains a positive public image of Goodwill through a clean, hazard-free store environment, daily monitoring of all areas, and a focus on excellent customer service. Performs duties of store personnel including cash register, donation receiving, sorting, hanging, pricing, cleaning, and debris removal. Communicates daily needs with the transportation department and District Manager. Creates work schedules for store employees to ensure adequate coverage and processing of donations from door to production area to sales floor on the same day they are received. Conducts daily store walkthroughs, team huddles, and regular store meetings. Responsible for production, revenue, payroll, and expense budgets and for achieving/exceeding store budgeted goals. Provides leadership and guidance to store staff and sets goals/KPIs; analyzes statistical data of production, sales, and overall staff effectiveness. Keeps the store clean and hazard-free through routine cleaning and maintenance of facilities. Must work one Sunday a month, close a shift twice a week (alternating at least one Friday or Saturday closing shift with the store leadership team), and rotate weekends with the leadership team. Performs any other related duties as assigned by management. Skills and Abilities
Ability to achieve budgeted goals and implement contingency plans. Professional and productive interaction with a diverse group of people. Ability to market Goodwill and explain the mission to the public. Establish and maintain effective working relationships and motivate store personnel. Ability to read and analyze statistical data for production and sales trends and to summarize store employee effectiveness. Flexible schedule at short notice, including nights and weekends, and occasional long hours. Provide leadership and mentoring to store staff and train employees for production and sales roles. Ability to perform repetitive hand movements when sorting, hanging, and pricing. Prolonged standing, walking, and bending. Work in a fast-paced environment with occasional high-volume periods. Knowledge of clothing brands and household item values. Review employee disciplinary action forms with managers and/or employees. Requirements
High School diploma, GED, or equivalent required. Some college, leadership training, mentoring, or team-building experience preferred. Minimum of five years experience in retail management preferred; minimum of 1-2 years in management required. Background in leading teams in retail sales, production, manufacturing, or assembly preferred. Reliable transportation; must pass MVR check and provide proof of a valid drivers license, liability insurance, vehicle registration, and a current vehicle inspection sticker. Proficient in computer skills including Microsoft Office, Outlook, Word, Excel, Power BI, and other programs. Must read, write, and communicate clearly in English. Working Conditions
Frequent movement, exposure to donated goods and materials, conditioned indoor temperatures with occasional exposure to outdoor temperatures and weather conditions, occasional travel in division area. Seniority level
Mid-Senior level Employment type
Full-time Job function
Retail Industries
Retail
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Store Manager (Marrero, LA) role at Goodwill Industries of Southeastern Louisiana. Responsibilities
Leads, manages, and motivates store employees to reach production guidelines: a minimum of 110 garments per hour with a minimum quality standard of 90%. Ensures a constant rotation and flow of merchandise to the sales floor daily. Staff the retail store by hiring, coaching, training, developing, and leading the store team. Completes interviews daily. Finds applicants through NetRecruiter and processes new hire paperwork to staff the store to support day-to-day operations. Holds staff accountable through coaching, employee discipline, performance evaluations, training, and corrective action when necessary. Ensures compliance with safety policies and procedures, conducts drills, submits incident reports for injuries, and monitors building maintenance, including submitting work tickets online as needed. Leads and assists in receiving, pricing, and displaying store merchandise. Opens and closes the store. Balances cash registers, reviews Profit and Loss statements, and conducts end-of-day procedures, including safe counts, safe audits, replenishment of change, and petty cash management. Creates and maintains a positive public image of Goodwill through a clean, hazard-free store environment, daily monitoring of all areas, and a focus on excellent customer service. Performs duties of store personnel including cash register, donation receiving, sorting, hanging, pricing, cleaning, and debris removal. Communicates daily needs with the transportation department and District Manager. Creates work schedules for store employees to ensure adequate coverage and processing of donations from door to production area to sales floor on the same day they are received. Conducts daily store walkthroughs, team huddles, and regular store meetings. Responsible for production, revenue, payroll, and expense budgets and for achieving/exceeding store budgeted goals. Provides leadership and guidance to store staff and sets goals/KPIs; analyzes statistical data of production, sales, and overall staff effectiveness. Keeps the store clean and hazard-free through routine cleaning and maintenance of facilities. Must work one Sunday a month, close a shift twice a week (alternating at least one Friday or Saturday closing shift with the store leadership team), and rotate weekends with the leadership team. Performs any other related duties as assigned by management. Skills and Abilities
Ability to achieve budgeted goals and implement contingency plans. Professional and productive interaction with a diverse group of people. Ability to market Goodwill and explain the mission to the public. Establish and maintain effective working relationships and motivate store personnel. Ability to read and analyze statistical data for production and sales trends and to summarize store employee effectiveness. Flexible schedule at short notice, including nights and weekends, and occasional long hours. Provide leadership and mentoring to store staff and train employees for production and sales roles. Ability to perform repetitive hand movements when sorting, hanging, and pricing. Prolonged standing, walking, and bending. Work in a fast-paced environment with occasional high-volume periods. Knowledge of clothing brands and household item values. Review employee disciplinary action forms with managers and/or employees. Requirements
High School diploma, GED, or equivalent required. Some college, leadership training, mentoring, or team-building experience preferred. Minimum of five years experience in retail management preferred; minimum of 1-2 years in management required. Background in leading teams in retail sales, production, manufacturing, or assembly preferred. Reliable transportation; must pass MVR check and provide proof of a valid drivers license, liability insurance, vehicle registration, and a current vehicle inspection sticker. Proficient in computer skills including Microsoft Office, Outlook, Word, Excel, Power BI, and other programs. Must read, write, and communicate clearly in English. Working Conditions
Frequent movement, exposure to donated goods and materials, conditioned indoor temperatures with occasional exposure to outdoor temperatures and weather conditions, occasional travel in division area. Seniority level
Mid-Senior level Employment type
Full-time Job function
Retail Industries
Retail
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