Alaska Staffing
STREET MAINTENANCE DISPATCHER - Range 10 / AMEA
Alaska Staffing, Anchorage, Alaska, United States, 99507
Street Maintenance Dispatcher
Salary: $20.77 - $26.42 Hourly Location: Anchorage, AK Job Type: Regular / Full Time Job Number: 2025-00442 Department: Maintenance & Operations Hours of Work: Monday to Sunday 06:00 to 19:30; varies during winter operations Location: 5701 Northwood Drive Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Example of Duties: Receives and documents complaints and requests for service; provides information to the public, the Municipality of Anchorage and other agencies concerning Street Maintenance activities and procedures; dispatches appropriate personnel to service requests; pursues resolution of problems and complaints through research and referral of work requests; performs miscellaneous clerical tasks. Responsible for opening and closing the Street Maintenance Dispatch Center. This position handles heavy volumes of telephone traffic. Diplomacy and proper telephone etiquette are required. Must be able to send prompt and accurate information to Street Maintenance Crews and ROW enforcement officers via radio, paging devices, written messages and telephone. Utilize GIS systems to update real time public maps regarding Street Maintenance operations. Train Street Maintenance personnel on use of tablet devices to enter completed work. Perform other related duties as assigned. Minimum Qualifications / Substitutions / Preferences: High school diploma, GED, or equivalent, and two (2) years of experience in office clerical work. OR Associate's degree in Accounting, Business, Computer Information Systems, or similar discipline, and experience in office clerical work. Must posses and/or obtain: Ability to type at a net speed of 35 WPM. Satisfactory background check which includes criminal, education, and employment history at time of hire. Preference: Valid State of Alaska Driver's License. Additional Important Information: Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants. The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment. If selected for hire, appointment in this position will be conditional based upon the submission of a current documentation/certification of the typing speed ability. The documentation/certification must contain the applicant's name and be current within the past one (1) year. The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion. Application Process: Once an applicant selects on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627. For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time. The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include: Health / Medical Benefits: Medical/Dental/Vision/Audio, Life Insurance, Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts Health and Dependent Care, Health Savings Accounts Retirement: State of Alaska Public Employee Retirement System (PERS) Program, 401(k) and 457 Savings Plans Employer Paid Benefits: Employee Assistance Program, Paid Leave Plan, 13 Paid Holidays For an overview of our medical benefit package go to http://www.muni.org/Departments/employee_relations/Pages/BenefitsSummaries. 01 In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. 02 Are you legally authorized to work and accept employment in the United States? 03 Are you a current Municipal employee? 04 Are you affiliated with the Anchorage Municipal Employees Association (AMEA) Union? 05 Which best describes your completed level of education? 06 Which best describes your experience in office clerical work? 07 Describe the experience that relates to this position in detail, that you referenced for the above question, and indicate which position(s) in your application's Work History supports your response. Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position. 08 Do you have the ability to type at a net speed of 35 WPM? If selected for hire, appointment in this position will be conditional based upon the submission of a current documentation/certification of the typing speed ability. The documentation/certification must contain the applicant's name and be current within the past one (1) year. 09 Do you have a valid State of Alaska Driver's License? Required Question Employer Municipality of Anchorage Address 632 W 6th Avenue, Suite 605 Anchorage, Alaska, 99501 Phone (907) 343-4442 Website http://www.muni.org/jol Apply Please verify your email address Verify Email
Salary: $20.77 - $26.42 Hourly Location: Anchorage, AK Job Type: Regular / Full Time Job Number: 2025-00442 Department: Maintenance & Operations Hours of Work: Monday to Sunday 06:00 to 19:30; varies during winter operations Location: 5701 Northwood Drive Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Example of Duties: Receives and documents complaints and requests for service; provides information to the public, the Municipality of Anchorage and other agencies concerning Street Maintenance activities and procedures; dispatches appropriate personnel to service requests; pursues resolution of problems and complaints through research and referral of work requests; performs miscellaneous clerical tasks. Responsible for opening and closing the Street Maintenance Dispatch Center. This position handles heavy volumes of telephone traffic. Diplomacy and proper telephone etiquette are required. Must be able to send prompt and accurate information to Street Maintenance Crews and ROW enforcement officers via radio, paging devices, written messages and telephone. Utilize GIS systems to update real time public maps regarding Street Maintenance operations. Train Street Maintenance personnel on use of tablet devices to enter completed work. Perform other related duties as assigned. Minimum Qualifications / Substitutions / Preferences: High school diploma, GED, or equivalent, and two (2) years of experience in office clerical work. OR Associate's degree in Accounting, Business, Computer Information Systems, or similar discipline, and experience in office clerical work. Must posses and/or obtain: Ability to type at a net speed of 35 WPM. Satisfactory background check which includes criminal, education, and employment history at time of hire. Preference: Valid State of Alaska Driver's License. Additional Important Information: Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants. The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment. If selected for hire, appointment in this position will be conditional based upon the submission of a current documentation/certification of the typing speed ability. The documentation/certification must contain the applicant's name and be current within the past one (1) year. The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion. Application Process: Once an applicant selects on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627. For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time. The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include: Health / Medical Benefits: Medical/Dental/Vision/Audio, Life Insurance, Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts Health and Dependent Care, Health Savings Accounts Retirement: State of Alaska Public Employee Retirement System (PERS) Program, 401(k) and 457 Savings Plans Employer Paid Benefits: Employee Assistance Program, Paid Leave Plan, 13 Paid Holidays For an overview of our medical benefit package go to http://www.muni.org/Departments/employee_relations/Pages/BenefitsSummaries. 01 In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. 02 Are you legally authorized to work and accept employment in the United States? 03 Are you a current Municipal employee? 04 Are you affiliated with the Anchorage Municipal Employees Association (AMEA) Union? 05 Which best describes your completed level of education? 06 Which best describes your experience in office clerical work? 07 Describe the experience that relates to this position in detail, that you referenced for the above question, and indicate which position(s) in your application's Work History supports your response. Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position. 08 Do you have the ability to type at a net speed of 35 WPM? If selected for hire, appointment in this position will be conditional based upon the submission of a current documentation/certification of the typing speed ability. The documentation/certification must contain the applicant's name and be current within the past one (1) year. 09 Do you have a valid State of Alaska Driver's License? Required Question Employer Municipality of Anchorage Address 632 W 6th Avenue, Suite 605 Anchorage, Alaska, 99501 Phone (907) 343-4442 Website http://www.muni.org/jol Apply Please verify your email address Verify Email