Administrative Assistant Job at Cross Key Management in Bethlehem

Team Administrative Assistant

Position Overview
One of the top performing Real Estate Teams in the Lehigh Valley is seeking a highly
motivated and organized Administrative Assistant/Technology Director to support our
dynamic real estate team. This full-time position plays a critical role in ensuring the
smooth operation of the team by providing administrative, technology, operational, and
marketing support to the Team Owner, Team Leaders, and Agents. The ideal candidate
is a proactive, detail-oriented professional and technologically savvy with excellent
communication skills and the ability to thrive in a fast-paced environment.

Key Responsibilities

Administrative Support
• Work directly with Team Owner to provide high-level administrative and operational
support, including coordinating logistics, managing external errands, and ensuring
the timely execution of critical tasks
• Provide comprehensive administrative support to the Team Owner and Team
Leaders.
• Schedule and coordinate travel, meetings, events, and team activities.
• Manage the team calendar to ensure seamless coordination of appointments and
deadlines.
• Purchase office supplies and manage inventory to support team operations.
• Ensure building spaces and conference rooms are organized, professional, and
ready for meetings.
• Perform other duties as assigned to support team objectives.

Agent Support and Onboarding
• Conduct regular agent check-ins to provide support, leadership, and motivation.
• Facilitate onboarding for new agents, including training on all team systems.
• Act as a liaison between team members and Marketing Department to develop
marketing materials, including listing presentations, buyer consultations, and
postcards etc.
• Support agents in lead development by identifying opportunities through database
mining and relationship building.

Database Management
• Manage and maintain the team's client database with a focus on accuracy and
efficiency.
• Oversee Database operations, including daily checks, lead management, follow-up
tasks, and establishing best practices for automations and drip campaigns.
• Provide exceptional client care to strengthen relationships and ensure client
satisfaction.
• Training on a regular basis a Database develops to know all trends
• The ability to manage Inside Sales Associates and Virtual Assistants

Marketing and Social Media
• Coordinate and create engaging, up-to-date, and trending content for the team's
social media platforms, including TikTok, Instagram, Facebook, and others.
• Respond to social media inquiries and comments as needed to maintain an active
online presence.
• Collaborate with BlueEdge Marketing to develop and implement marketing
strategies for agents and the team.
• Understand and leverage listing promotion tools
Communication and Software Management
• Utilize and manage communication platforms such as Slack to ensure effective
team collaboration.
• Communicate regularly with agents and team leaders to coordinate tasks and share
updates.
• Attend team meetings and work with team leaders to develop agendas and ensure
productive discussions.

Qualifications and Skills
• Ability to work independently, self-manage, and juggle multiple projects while
meeting deadlines.
• Strong organizational skills with a keen attention to detail.
• Excellent verbal and written communication skills for clear and professional
interactions.
• Ability to prioritize tasks and thrive in a fast-paced, dynamic environment.
• High level of integrity and commitment to confidentiality.
• Proficiency in database management, social media platforms, and communication
tools (e.g., Follow Up Boss, Slack).
• Experience in real estate or marketing is a plus but not required.
• Highly motivated with a positive attitude and a passion for building relationships.

Additional Expectations/Responsibilities
• Proactively seek lead generation opportunities through database mining and
relationship cultivation.
• Maintain a professional and collaborative demeanor when working with multiple
agents and tasks simultaneously.
• Demonstrate adaptability and a willingness to take on new challenges as they arise.
• Scheduling
• Team Engagement and Communications Liaison
• Communication
• Workflow
• The ability to hire and manage interns
• Marketing Liaison

Note: There are no benefits for this position.