Human Resources Generalist Job at PharmaCord in Jeffersonville
PharmaCord, Jeffersonville, IN, United States, 47144
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Our Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.
We deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed internally by our team of engineers, system architects, coding professionals and data scientists.
We are PharmaCord, a purpose-driven organization on a rapid growth journey.
Our Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment. We seek problem solvers who are compassionate, have high integrity and demonstrate grit. Our colleagues are enthusiastic team members who love what they do and are passionate about making a difference through their work. We take initiative, exhibit pride in our accomplishments, and are trusted to work independently while collaborating to share ideas, support, and resources.
We are seeking an experienced HR Generalist with a strong focus on employee relations to join our Human Resources team. In this role, you will serve as a trusted advisor and primary point of contact for employees and managers to resolve workplace issues, enhance employee engagement, and ensure compliance with company policies and employment laws. The ideal candidate will have excellent conflict resolution skills, a deep understanding of employee relations best practices, and the ability to foster a positive and productive work environment.
A typical day in the life of an HR Generalist will include but not be limited to the following:
- Act as the main point of contact for employee relations concerns, facilitating resolution of workplace conflicts, employee grievances, and performance issues.
- Support managers with performance improvement plans (PIPs), providing guidance on coaching employees and addressing performance-related issues.
- Ensure company policies related to employee relations are well communicated and consistently applied across the organization.
- Conduct and manage investigations into workplace issues, including complaints of harassment, discrimination, and misconduct, ensuring confidentiality and fairness.
- Develop and implement strategies to boost employee engagement, job satisfaction, and workplace culture, fostering a positive working environment.
- Provide guidance to managers on disciplinary procedures, ensuring all actions are in line with company policies and employment laws.
- Oversee the offboarding process, including resignations and terminations, ensuring compliance with company policies.
- Conduct exit interviews to gather feedback from departing employees, analyze trends, and recommend changes to improve retention.
- Ensure compliance with federal, state, and local labor laws, including equal employment opportunity, wage and hour regulations, and workplace safety requirements.
- Conduct interactive process with employees to determine ADA compliance and reasonable accommodations.
- Represent PharmaCord at personnel-related hearings, mediations, and depositions.
Successful candidates possess the following personal attributes:
- You possess a functional knowledge of state and federal laws concerning labor relations.
- You have the ability to coach/advise employees and management through sensitive HR issues to resolve conflict and seek workable solutions.
- You can conduct individual and/or group facilitations to foster effective communication and healthy workplace relationships among employees and management.
- You are able to investigate work-related or compliance issues and prepare summary reports, conclusions and recommendations.
- You have the ability to establish and maintain effective working relationships with employees, management, and various agencies at all levels of the organization.
- You use reason and de-escalation skills to manage difficult or emotional situations.
- You present facts and recommendations verbally and in writing.
- You enjoy Planning, designing, implementing, and conducting trainings to a diverse level of management, and employees.
- You know how to maintain strict confidentiality
- Bachelor’s Degree in related discipline required.
- 2 years of experience in HR role is preferred.
- Strong knowledge of FMLA, ADA, workers' compensation, and other relevant leave laws and regulations.
- Strong interpersonal and communication skills, with the ability to handle sensitive and confidential information.
- Ability to work independently and collaboratively in a team environment.
- All employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19.
- We are located in Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year)
- This is a full-time exempt position.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
- Although very minimal, flexibility to travel as needed is preferred.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
Our Benefits & Perks
- Affordable Medical, Dental, and Vision benefits
- 401(k) company match
- Wellness discounts on health premium
- HSA employer contribution
- Company paid Short-term Disability (STD)
- Company paid and voluntary Life Insurance options
- Voluntary Life, AD&D and Long-Term Disability Insurances
- Paid Parental Leave of Absence
- Wellness and Employee Assistance Programs
- PTO benefits, flex days and paid holidays
- Employee Referral Program
- Tuition reimbursement program
- And more
- Voted Best Companies for Employee Happiness, Best Companies for Women and Culture by Comparably in 2023.
- Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace.
- Opportunities for advancement with a company that supports personal and professional growth.
- Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience.
At PharmaCord, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.
In order to maintain a safe workplace for our team members, PharmaCord strongly encourages that all employees are vaccinated against COVID-19.
Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!
Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
- PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly.
- We will never request your bank account information at any stage of the hiring process.
- We will never send a check (electronic or physical) to purchase home office equipment.
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Human ResourcesIndustries
Pharmaceutical Manufacturing
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