Customer Support Specialist Job at Insight Global in San Francisco

Job Description

We are seeking a highly skilled and experienced Customer Support Specialist to join our growing Customer Support team. As a Customer Support Specialist, you will be responsible for providing world-class customer support by resolving complex customer issues while collaborating internally to ensure our customers have the best experience possible.

Required Skills & Experience

• 3+ years experience in customer support role with a background of chat/email customer support • 1+ years experience with Payer Enrollment, and/or Credentialing • Proficient in using GSuites tools including GSheets, GDocs, and GMail • Able to communicate well with a wide variety of internal and external contacts at all levels of the organization • Must be able to work collaboratively in a team-oriented environment and be able to foster good working relationships with others both within and outside the organization • Extensive experience with website chat, and email support