Alphabe Insight Inc
Company Description
About Us - Captura Hall At Captura Hall, we believe that excellence in execution is the cornerstone of every successful project. Based in Tampa, FL, we specialize in delivering strategic project management solutions that help businesses transform ideas into impactful results. Our mission is to provide streamlined coordination, unmatched attention to detail, and an unwavering commitment to quality for every initiative we support.
Job Description
Job Description
Captura Hall is seeking a detail-oriented and client-focused
Client Service Associate
to join our growing team in Tampa. In this role, you will serve as the first point of contact for our clients, ensuring their needs are met with efficiency, professionalism, and a high standard of care. This is a great opportunity for someone who values long-term growth and thrives in a structured, goal-driven environment.
Responsibilities Serve as a primary contact for client inquiries, requests, and support Maintain strong and lasting client relationships through timely follow-ups and proactive communication Process client requests, documentation, and service updates with accuracy Collaborate with internal teams to ensure prompt and efficient client service delivery Monitor client feedback and help identify areas for process improvement Maintain detailed records of client interactions and transactions in company systems Assist in onboarding new clients and supporting account management activities Uphold company standards of professionalism, confidentiality, and client satisfaction Qualifications
Qualifications
High school diploma or equivalent (Associate's or Bachelor's degree preferred) 1-3 years of experience in customer service, client relations, or administrative support Excellent verbal and written communication skills Strong organizational and time-management abilities Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to multitask and prioritize in a fast-paced environment Professional demeanor and customer-first attitude Experience with CRM tools or database systems is a plus Additional Information
Benefits
Competitive salary: $50,000 - $60,000 per year Career growth opportunities and internal promotion pathways Skills development and on-the-job training Supportive, team-oriented work environment Paid time off and holidays Health and wellness benefits package (eligibility after probation)
About Us - Captura Hall At Captura Hall, we believe that excellence in execution is the cornerstone of every successful project. Based in Tampa, FL, we specialize in delivering strategic project management solutions that help businesses transform ideas into impactful results. Our mission is to provide streamlined coordination, unmatched attention to detail, and an unwavering commitment to quality for every initiative we support.
Job Description
Job Description
Captura Hall is seeking a detail-oriented and client-focused
Client Service Associate
to join our growing team in Tampa. In this role, you will serve as the first point of contact for our clients, ensuring their needs are met with efficiency, professionalism, and a high standard of care. This is a great opportunity for someone who values long-term growth and thrives in a structured, goal-driven environment.
Responsibilities Serve as a primary contact for client inquiries, requests, and support Maintain strong and lasting client relationships through timely follow-ups and proactive communication Process client requests, documentation, and service updates with accuracy Collaborate with internal teams to ensure prompt and efficient client service delivery Monitor client feedback and help identify areas for process improvement Maintain detailed records of client interactions and transactions in company systems Assist in onboarding new clients and supporting account management activities Uphold company standards of professionalism, confidentiality, and client satisfaction Qualifications
Qualifications
High school diploma or equivalent (Associate's or Bachelor's degree preferred) 1-3 years of experience in customer service, client relations, or administrative support Excellent verbal and written communication skills Strong organizational and time-management abilities Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to multitask and prioritize in a fast-paced environment Professional demeanor and customer-first attitude Experience with CRM tools or database systems is a plus Additional Information
Benefits
Competitive salary: $50,000 - $60,000 per year Career growth opportunities and internal promotion pathways Skills development and on-the-job training Supportive, team-oriented work environment Paid time off and holidays Health and wellness benefits package (eligibility after probation)