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Vensure Employer Solutions

Bellman - SC - On Site

Vensure Employer Solutions, Johns Island, South Carolina, United States, 29455

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Position Summary A

Bellman , also known as a Bellhop, is responsible for providing exceptional customer service to hotel guests by assisting with luggage, providing information about hotel amenities and local attractions, and ensuring a pleasant stay. Essential Duties and Responsibilities Greet Guests:

Welcome guests upon arrival and assist them with their luggage. Escort Guests:

Guide guests to their rooms and explain room features and hotel amenities. Provide Information:

Offer information about hotel services, local attractions, and dining options. Assist with Transportation:

Arrange transportation for guests, such as taxis or car rentals. Maintain Cleanliness:

Ensure the lobby and other public areas are clean and organized. Deliver Items:

Deliver messages, packages, and room service orders to guest rooms. Handle Requests:

Assist with special requests, such as arranging transportation or making restaurant reservations Qualification High school diploma or equivalent. Experience:

Prior experience in a customer service role is preferred. Skills:

Excellent communication and interpersonal skills, ability to lift and carry heavy luggage, friendly and professional demeanor. Knowledge:

Familiarity with local area attractions and restaurants. Flexibility:

Ability to work varying shifts, including weekends and holidays. Ability to lift and carry luggage weighing up to 100 lbs. Ability to stand and walk for extended periods.