VensureHR
Position Summary
Bellman , also known as a Bellhop, is responsible for providing exceptional customer service to hotel guests by assisting with luggage, providing information about hotel amenities and local attractions, and ensuring a pleasant stay.
Essential Duties and Responsibilities
Greet Guests:
Welcome guests upon arrival and assist them with their luggage. Escort Guests:
Guide guests to their rooms and explain room features and hotel amenities. Provide Information:
Offer information about hotel services, local attractions, and dining options. ssist with Transportation:
Arrange transportation for guests, such as taxis or car rentals. Maintain Cleanliness:
Ensure the lobby and other public areas are clean and organized. Deliver Items:
Deliver messages, packages, and room service orders to guest rooms. Handle Requests:
Assist with special requests, such as arranging transportation or making restaurant reservations
Qualification High school diploma or equivalent. Experience:
Prior experience in a customer service role is preferred. Skills:
Excellent communication and interpersonal skills, ability to lift and carry heavy luggage, friendly and professional demeanor. Knowledge:
Familiarity with local area attractions and restaurants. Flexibility:
Ability to work varying shifts, including weekends and holidays. bility to lift and carry luggage weighing up to 100 lbs. bility to stand and walk for extended periods.
Essential Duties and Responsibilities
Greet Guests:
Welcome guests upon arrival and assist them with their luggage. Escort Guests:
Guide guests to their rooms and explain room features and hotel amenities. Provide Information:
Offer information about hotel services, local attractions, and dining options. ssist with Transportation:
Arrange transportation for guests, such as taxis or car rentals. Maintain Cleanliness:
Ensure the lobby and other public areas are clean and organized. Deliver Items:
Deliver messages, packages, and room service orders to guest rooms. Handle Requests:
Assist with special requests, such as arranging transportation or making restaurant reservations
Qualification High school diploma or equivalent. Experience:
Prior experience in a customer service role is preferred. Skills:
Excellent communication and interpersonal skills, ability to lift and carry heavy luggage, friendly and professional demeanor. Knowledge:
Familiarity with local area attractions and restaurants. Flexibility:
Ability to work varying shifts, including weekends and holidays. bility to lift and carry luggage weighing up to 100 lbs. bility to stand and walk for extended periods.