ProCraft Cabinetry, Inc.
Client Services Representative Trainee
ProCraft Cabinetry, Inc., Chicago, Illinois, United States, 60290
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Client Services Representative Trainee
role at
ProCraft Cabinetry, Inc. 2 months ago Be among the first 25 applicants Join to apply for the
Client Services Representative Trainee
role at
ProCraft Cabinetry, Inc. Get AI-powered advice on this job and more exclusive features. ProCraft Cabinetry, Inc. provided pay range
This range is provided by ProCraft Cabinetry, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$15.00/hr - $17.00/hr Summary of Position
The Client Services Representative Trainee (CSR) will be responsible for processing orders diligently, timely, and accurately; as well as scheduling all incoming orders, both internal and external. The CSR Trainee will also execute administrative and sales-related responsibilities that relate to client relations management to ensure that customers have a positive experience!
Essential Job Functions And Responsibilities
Create and process orders with diligence and accuracy, and send necessary quotes/drawings/receipts to the client in a timely manner. Use proper grammar notation exhibiting concise, professional communication skills. Detect any potential problems with the sales process and share with your manager to offer independent solutions and alternatives. Maintain daily awareness of deadlines and responsibilities. Effectively multi-task while maintaining clarity and proper prioritization management. Communicate inventory statuses accurately to your clients. Provide effective customer service via the phone, email, direct-interaction and fax. Follow-up with clients after their order has been completed, and gather feedback. Answer your communications in a timely manner, giving undivided attention to the client. Offer assistance and help the customer with inquiries. Monitor and reply to online reviews about the business and report them to your manager. Manage the reception area and keep it clean, as needed. Other duties as assigned by your manager.
Knowledge, Skills And Abilities
Ability to meet deadlines, exhibit great attention to detail, and communicate in a professional, concise manner. A thorough understanding of standard business practices, problem-solving skills, as well as a clients-first attitude is necessary for success. Familiarity with cabinet fabrication, terminology or similar industry experience is highly preferred, but not required.
Minimum Qualifications
Working knowledge of Microsoft Office products (Excel, Word, Power Point). 1-2 years of related client service experience. Understanding of basic software systems and products. Proven communication skills.
Comments
This job description in no way states or implies these are the only duties to be performed by the employee occupying this position. The incumbent will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor or manager.
This document does not create an employee contract, implied or otherwise other than an “at will” relationship. Seniority level
Seniority level Internship Employment type
Employment type Full-time Job function
Job function Other Industries Wholesale Building Materials Referrals increase your chances of interviewing at ProCraft Cabinetry, Inc. by 2x Get notified about new Client Services Representative jobs in
Chicago, IL . Downers Grove, IL $50,000.00-$55,000.00 6 days ago Lisle, IL $70,000.00-$80,000.00 1 month ago Chicago, IL $33,280.00-$85,000.00 2 weeks ago Chicago, IL $37,000.00-$54,000.00 4 days ago Chicago, IL $70,000.00-$90,000.00 2 weeks ago Chicago, IL $68,625.00-$96,075.00 2 weeks ago Customer Success and Operations Associate
Chicago, IL $44,625.00-$62,650.00 9 hours ago client Services Representative Trainee (FT)
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Client Services Representative Trainee
role at
ProCraft Cabinetry, Inc. 2 months ago Be among the first 25 applicants Join to apply for the
Client Services Representative Trainee
role at
ProCraft Cabinetry, Inc. Get AI-powered advice on this job and more exclusive features. ProCraft Cabinetry, Inc. provided pay range
This range is provided by ProCraft Cabinetry, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$15.00/hr - $17.00/hr Summary of Position
The Client Services Representative Trainee (CSR) will be responsible for processing orders diligently, timely, and accurately; as well as scheduling all incoming orders, both internal and external. The CSR Trainee will also execute administrative and sales-related responsibilities that relate to client relations management to ensure that customers have a positive experience!
Essential Job Functions And Responsibilities
Create and process orders with diligence and accuracy, and send necessary quotes/drawings/receipts to the client in a timely manner. Use proper grammar notation exhibiting concise, professional communication skills. Detect any potential problems with the sales process and share with your manager to offer independent solutions and alternatives. Maintain daily awareness of deadlines and responsibilities. Effectively multi-task while maintaining clarity and proper prioritization management. Communicate inventory statuses accurately to your clients. Provide effective customer service via the phone, email, direct-interaction and fax. Follow-up with clients after their order has been completed, and gather feedback. Answer your communications in a timely manner, giving undivided attention to the client. Offer assistance and help the customer with inquiries. Monitor and reply to online reviews about the business and report them to your manager. Manage the reception area and keep it clean, as needed. Other duties as assigned by your manager.
Knowledge, Skills And Abilities
Ability to meet deadlines, exhibit great attention to detail, and communicate in a professional, concise manner. A thorough understanding of standard business practices, problem-solving skills, as well as a clients-first attitude is necessary for success. Familiarity with cabinet fabrication, terminology or similar industry experience is highly preferred, but not required.
Minimum Qualifications
Working knowledge of Microsoft Office products (Excel, Word, Power Point). 1-2 years of related client service experience. Understanding of basic software systems and products. Proven communication skills.
Comments
This job description in no way states or implies these are the only duties to be performed by the employee occupying this position. The incumbent will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor or manager.
This document does not create an employee contract, implied or otherwise other than an “at will” relationship. Seniority level
Seniority level Internship Employment type
Employment type Full-time Job function
Job function Other Industries Wholesale Building Materials Referrals increase your chances of interviewing at ProCraft Cabinetry, Inc. by 2x Get notified about new Client Services Representative jobs in
Chicago, IL . Downers Grove, IL $50,000.00-$55,000.00 6 days ago Lisle, IL $70,000.00-$80,000.00 1 month ago Chicago, IL $33,280.00-$85,000.00 2 weeks ago Chicago, IL $37,000.00-$54,000.00 4 days ago Chicago, IL $70,000.00-$90,000.00 2 weeks ago Chicago, IL $68,625.00-$96,075.00 2 weeks ago Customer Success and Operations Associate
Chicago, IL $44,625.00-$62,650.00 9 hours ago client Services Representative Trainee (FT)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr