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Microsoft Corporation

Cloud Solution Architect - Federal - CTJ - Top Secret

Microsoft Corporation, Fairfax, Vermont, us, 05454

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Cloud Solution Architect - Federal - CTJ - Top Secret

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Microsoft . Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. We are looking for a

Cloud Solution Architect

to join our Federal organization. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment Civilian, Defense, or intelligence community. Responsibilities

Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking). Collaborates across Microsoft and customer/partner teams through on-strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction. Proactively manages business and technical risks, adapts methodology and applies governance principles to identify, communicate, and minimize business and technical risks. Executes work in compliance with industry and Microsoft guidelines and procedures. Continuously prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals. Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides customers/partners towards a well-architected (e.g., secure, resilient, AI-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content. Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements. Identifies, and evaluates industry trends (e.g., customer industry verticals, IT industry), gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps existing architecture and digital transformation solutions to customer/partner business outcomes. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model. Proactively identifies, escalates, and mitigates blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption. Applies business, technical, industry, and/or enterprise knowledge to architecture or support projects to meet business and IT requirements and resolve identified constraints. Customer Centricity: Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and internal communities leveraging relevant insights from feedback tools and systems. Identifies patterns of feedback across customers/partners/territories/industries and leverages them to develop strategic and actionable insights. Presents business cases to program managers to influence product roadmaps, decision making, bug fix prioritization, and own and drive initiatives as appropriate. Identifies and/or translates customer/partner problems into industry solutions aligned with Microsoft product and platform strategy, and explains why and/or how they meet customer/partner outcomes and ROI goals (e.g., via proof of concept, MVP, rapid prototype) relative to competitive offerings. Proactively helps the customer/partner adopt and use Microsoft product/platform strategy-aligned (cross-solution area) solutions. Builds relationships with technical decision makers (TDMs), and helps build the bridge between TDMs and business decision makers (BDMs). Independently interacts as needed with customers/partners' CIO/CISO and other CXO roles to bridge understanding of security, compliance, operational and risk requirements across BDMs, TDMs, CIO and CISO teams, appropriately engaging additional subject matter experts when deeper expertise is required. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Defines customer/partner conditions of success by leveraging an understanding of customer goals. Anticipates and addresses customer/partner dissatisfaction and unmet needs, and executes strategies to improve customer experience, value realization, and acceleration of transformation. Partner Specialization: Identifies and prioritizes opportunities that align with revenue goals, and orchestrates growth of solution utilization pipeline with partners. Provides assistance with partner and sales teams to bring clarity to specific opportunities through proof of concept and technical pre-sales support. Understands solution area-specific market opportunities and collaborates with Global Partner Solutions (GPS) business stakeholders to lead and execute initiatives to translate opportunities into actions. Proactively guides and supports partners in developing repeatable offerings, practices, products, and solutions. Advises the partner throughout initial strategic customer implementations. Technical Leadership: Leverages market insights and demand signals to help leadership drive up-skilling and/or accreditations based on demand. Role models technical readiness, mentors, and leads readiness and upskilling activities. Contributes to IP and participates in events and communities to share learnings and drive innovation. Qualifications

Required/Minimum Qualifications:

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years' experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting; OR equivalent experience. 4+ years of success in consultative/complex technical sales and deployment projects, architecture, design, implementation, and/or support of cloud-based applications. Security and Compliance

Active U.S. Government Top Secret Security Clearance (or ability to obtain per government requirements). Clearance verification: successful verification of stated security clearance prior to offer. Microsoft Cloud Background Check: required at hire/transfer and every two years thereafter. Citizenship verification: U.S. citizenship may be required for certain government roles. Additional/Preferred Qualifications

Technical: Broad Cloud data platform knowledge and SME in areas such as AI including Azure Cognitive Services; Power Platform; SQL platforms (SQL Server, Azure SQL DB, OSS databases); NoSQL databases (CosmosDB, Cassandra, MongoDB); data governance; and related data estate workloads. Enterprise-scale experience with cloud/hybrid architectures focusing on security, resilience, and scalable design; experience with database migrations and cloud management. Hands-on experience building solutions or PoCs with Azure OpenAI and/or open-source LLMs; ML services (Azure ML); data science and model ops; big data platforms (Synapse, Snowflake, Redshift, Spark); advanced analytics (Azure Databricks). Familiarity with Azure infrastructure and application development. Education: Bachelors or Masters degree in relevant fields; multiple cloud certifications preferred. Experiences: 4+ years in customer-facing roles and technical projects; prior consulting/architecture role in software/tech services (desirable); knowledge of Azure and competitive cloud services. Compensation

The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. In the San Francisco Bay Area and New York City metropolitan area, the base pay range is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Pay information: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex, or any other characteristic protected by law. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Job details

Seniority level Not Applicable Employment type Full-time Job function Engineering and Information Technology Industries Software Development

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