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Caltrans: California Department of Transportation

Systems Administrator

Caltrans: California Department of Transportation, San Bernardino, California, United States, 92409

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Systems Administrator

Job Description and Duties

Under general supervision of the IT Supervisor II, the incumbent will provide information technology services to computer users throughout the Department of Transportation (Caltrans), District 8 Offices in the San Bernardino and Riverside County areas. Major Functions: The incumbent will configure, deploy, and maintain end-user devices, and install, configure, maintain, and troubleshoot desktop and mobile applications, perform problem and incident management related to client technologies, install or repair hardware or peripheral equipment, and test, maintain and deploy desktop images. The incumbent may conduct research and analysis of new client technologies, and conduct end user training related to client technologies. The incumbent may update standards, procedures and controls to ensure proper installation, configuration, maintenance, security, reliability, and availability of systems and databases, and monitor Mission Critical and/or large complex IT systems. The incumbent may track, monitor, and audit IT assets to maintain accountability using standard asset management tools and techniques in compliance with State Administrative Manual and other applicable policies and regulations, and analyze, develop and document business processes utilizing industry best practices and standard methodologies. The incumbent will have frequent contact with Caltrans employees in all functional areas and is expected to work cooperatively with team members and others, treating others fairly, honestly and with respect, and it will require a commitment to providing a high level of customer service. DOMAINS: System Engineering; Client Services PARF# 20-6-059 / JC-489728 Position Details

Working Title: Systems Administrator Classification: INFORMATION TECHNOLOGY ASSOCIATE Job Type: Permanent, Full Time Desirable Qualifications

Demonstrated ability to perform efficiently and effectively under strict deadlines Experience handling multiple high-level projects simultaneously with efficiency and quality results Ability to work independently and on a team

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