State of North Carolina
Administrative Specialist I
State of North Carolina, Fayetteville, North Carolina, United States, 28305
Salary:
$37,782.00 - $66,120.00 Annually Location :
Cumberland County, NC Job Type:
Permanent Full-Time Job Number:
25-08882 DCFW 60040454 Department:
Dept of Health and Human Services Division:
Child and Family Well Being Opening Date:
08/27/2025 Closing Date:
9/10/2025 5:00 PM Eastern Job Class Title:
Administrative Specialist I Position Number:
60040454 Salary Grade:
NC08
Description of Work **This position is 100% federally funded.**
*The Recruitment Range For This Position Is $37,782 - $39,359* The Administrative Specialist I position is responsible for billing and reimbursement support functions, including reviewing and entering Financial Eligibility Applications and billing forms into the electronic Health Information System (HIS) and submitting electronic and manual claims to Medicaid and private insurance companies. This position also provides clerical support to direct services and administrative staff, completes data entry, data management, and medical record management functions, and assists with reception and fielding telephone calls. Additional duties may include purchasing, motor fleet management, and office and facilities management.
The Administrative Specialist I position, located in Fayetteville/Cumberland County, supports operational functions that allow the CDSA of the Cape Fear to maximize agency revenues, maintain staff efficiency, and comply with state and federal requirements. The Children's Developmental Services Agency (CDSA) of the Cape Fear serves a 9-county catchment area including the following counties: Bladen, Brunswick, Columbus, Cumberland, Duplin, New Hanover, Pender, Robeson, and Sampson. About the North Carolina Early Intervention (NCEI) Branch: The North Carolina Early Intervention (NCEI) Branch is a part of the N.C. Division of Public Health. It is the lead agency for the N.C. Infant-Toddler Program (ITP). The Infant-Toddler Program provides support and services for families and their children, birth to three who have special needs. Research shows that this time period is critical. It offers a window of opportunity to make a positive difference in how a child develops and learns. Children's Developmental Services Agencies (CDSAs) across North Carolina work with local service providers to help families help their children succeed.
About the Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services manages the delivery of health and human-related services for all North Carolinians, especially our most vulnerable people - children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders, advocacy groups, local, state and federal entities and many other stakeholders to make this happen.
Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits:
For more information about DHHS: Knowledge, Skills and Abilities / Competencies
The Knowledge, Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants that possess the following skills are preferred:
Strong Experience with navigating in Microsoft Word, Excel, databases, and automated billing software Experienced in Medical Billing, Accounts Receivable and aging reports. Experienced in office administration Proven experience analyzing and summarizing data Experienced in applying practices and policies to answer inquiries from internal and external customers Ability to analyze and interpret policy and procedural guidelines and to resolve problems and question Experienced in organizing workflow and coordinating activities Experienced in establishing and maintaining effective working relationships with all levels of staff Physical Requirements:
The ability to lift up to 40 lbs Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience OR An equivalent combination of education and experience. Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.
NOTE:
Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-4930 or
To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status". For technical issues with your application, please call the
NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. ( NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION.
If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
Yes, I understand and have fully completed all requirements.
02
The recruitment range for this position is $37,782 - $39,359. If offered this position, are you willing to accept a salary within the posted recruitment range of $37,782 - $39,359?
Yes No
03
What is your highest level of completed education?
This must be clearly documented in the "Education" section of the application to be given credit.
PhD or higher Master's degree Bachelor's degree Associate's degree High School diploma or GED
04
Do you have experience billing Medicaid?
This experience must be clearly documented in the "Work Experience" section of the application to be given credit.
Yes No
05
Do you have experience billing third party insurance claims?
This experience must be clearly documented in the "Work Experience" section of the application to be given credit.
Yes No
06
Where did you learn about DHHS or this opportunity?
Company or OSHR Website Employee Referral Professional Association or Industry-specific job board Conference / Career Fair LinkedIn Other Social Media Theater Advertisement Internet Advertisement TV / Radio Indeed Other General Job Boards Google Other Search Engines
07
Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2021, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.) Required Question
$37,782.00 - $66,120.00 Annually Location :
Cumberland County, NC Job Type:
Permanent Full-Time Job Number:
25-08882 DCFW 60040454 Department:
Dept of Health and Human Services Division:
Child and Family Well Being Opening Date:
08/27/2025 Closing Date:
9/10/2025 5:00 PM Eastern Job Class Title:
Administrative Specialist I Position Number:
60040454 Salary Grade:
NC08
Description of Work **This position is 100% federally funded.**
*The Recruitment Range For This Position Is $37,782 - $39,359* The Administrative Specialist I position is responsible for billing and reimbursement support functions, including reviewing and entering Financial Eligibility Applications and billing forms into the electronic Health Information System (HIS) and submitting electronic and manual claims to Medicaid and private insurance companies. This position also provides clerical support to direct services and administrative staff, completes data entry, data management, and medical record management functions, and assists with reception and fielding telephone calls. Additional duties may include purchasing, motor fleet management, and office and facilities management.
The Administrative Specialist I position, located in Fayetteville/Cumberland County, supports operational functions that allow the CDSA of the Cape Fear to maximize agency revenues, maintain staff efficiency, and comply with state and federal requirements. The Children's Developmental Services Agency (CDSA) of the Cape Fear serves a 9-county catchment area including the following counties: Bladen, Brunswick, Columbus, Cumberland, Duplin, New Hanover, Pender, Robeson, and Sampson. About the North Carolina Early Intervention (NCEI) Branch: The North Carolina Early Intervention (NCEI) Branch is a part of the N.C. Division of Public Health. It is the lead agency for the N.C. Infant-Toddler Program (ITP). The Infant-Toddler Program provides support and services for families and their children, birth to three who have special needs. Research shows that this time period is critical. It offers a window of opportunity to make a positive difference in how a child develops and learns. Children's Developmental Services Agencies (CDSAs) across North Carolina work with local service providers to help families help their children succeed.
About the Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services manages the delivery of health and human-related services for all North Carolinians, especially our most vulnerable people - children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders, advocacy groups, local, state and federal entities and many other stakeholders to make this happen.
Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits:
For more information about DHHS: Knowledge, Skills and Abilities / Competencies
The Knowledge, Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants that possess the following skills are preferred:
Strong Experience with navigating in Microsoft Word, Excel, databases, and automated billing software Experienced in Medical Billing, Accounts Receivable and aging reports. Experienced in office administration Proven experience analyzing and summarizing data Experienced in applying practices and policies to answer inquiries from internal and external customers Ability to analyze and interpret policy and procedural guidelines and to resolve problems and question Experienced in organizing workflow and coordinating activities Experienced in establishing and maintaining effective working relationships with all levels of staff Physical Requirements:
The ability to lift up to 40 lbs Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details.
Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience OR An equivalent combination of education and experience. Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS:
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.
NOTE:
Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-4930 or
To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status". For technical issues with your application, please call the
NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. ( NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION.
If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
Yes, I understand and have fully completed all requirements.
02
The recruitment range for this position is $37,782 - $39,359. If offered this position, are you willing to accept a salary within the posted recruitment range of $37,782 - $39,359?
Yes No
03
What is your highest level of completed education?
This must be clearly documented in the "Education" section of the application to be given credit.
PhD or higher Master's degree Bachelor's degree Associate's degree High School diploma or GED
04
Do you have experience billing Medicaid?
This experience must be clearly documented in the "Work Experience" section of the application to be given credit.
Yes No
05
Do you have experience billing third party insurance claims?
This experience must be clearly documented in the "Work Experience" section of the application to be given credit.
Yes No
06
Where did you learn about DHHS or this opportunity?
Company or OSHR Website Employee Referral Professional Association or Industry-specific job board Conference / Career Fair LinkedIn Other Social Media Theater Advertisement Internet Advertisement TV / Radio Indeed Other General Job Boards Google Other Search Engines
07
Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2021, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.) Required Question