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Dahl Consulting

Customer Service Support Representative

Dahl Consulting, Wichita, Kansas, United States, 67232

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Job Description

Are you searching for a new career opportunity?

Dahl Consulting is currently partnering with a global company in the food industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Customer Service Support Representative for a contract role! Interested? Get more details below! Contract Duration:

3 months Worksite Location : Wichita, KS Compensation : $17.00-$19.00 per hour What you'll do as a Customer Service Support Representative:

Prepare and submit accurate export documentation, including bills of lading, EEI filings, import ISF filings, and letters of credit requirements Review sales reports, order forms, and SAP data to ensure proper booking of loads Coordinate with import brokers, overseas business partners, and third-party facilities to complete shipment requirements Manage import activities, ensuring all regulatory requirements are met and import cargo is cleared in a timely manner Support customer service needs by managing data in SAP and Remedy Force, troubleshooting issues, and providing timely resolutions Communicate shipment details to business units, load facilities, customers, and other key stakeholders Collaborate with global tax and customs teams, including FDA-related matters when applicable Handle multiple priorities in a fast-paced environment while ensuring deadlines are met Take on other duties as assigned to support team and business needs

What you'll bring to the Customer Service Support Representative role:

High school diploma/GED required; associate's degree preferred At least 1 year of office experience (2+ years in logistics, supply chain, or transportation preferred) Strong organizational skills with high attention to detail and accuracy Excellent written and verbal communication skills, with the ability to work across global teams Ability to work under pressure, adapt to change, and remain resilient in a fast-paced environment Strong problem-solving skills and ability to manage multiple priorities simultaneously Proficiency in Microsoft Office Suite, especially Excel Familiarity with SAP, AS400, GT Nexus, or similar systems is a plus Knowledge of Incoterms, forwarding, or customs clearance preferred

Take the first step on your new career path!

To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.

Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family's needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.

Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.

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