Randstad
Are you passionate about helping others and solving problems? Randstad is supporting a client in Scottsdale who are looking for a detail-oriented and customer-focused professional to join their team! In this role, you'll be the first point of contact for customers, brokers, agents, and government agencies, providing exceptional support through phone, email, and written communication. This is a great opportunity to build a foundation in the insurance and financial services industry while working in a collaborative and supportive environment. If you or anyone in your network could find benefit in this opportunity, please consider applying today!salary: $18.9 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilities Processes business requests according to government regulations, contract provisions and internal procedures and controls. Adheres to high standards of professional conduct consistent with the delivery of excellent customer service. Receives and responds to incoming customer/ broker/ agent/ government agency inquiries. Communicates with customers, agency/brokerage force, service centers, internal/external sales support and other industry companies through oral and written communication. Assists customers with financial transactions. Consults and interprets contract provisions for current and past products and assumed business for policyholders, agents/brokers and other Enterprise operating units. Maintains current knowledge of contract and product provisions and administration of company's products, and the processing systems and related federal and state regulations Resolves routine errors requiring corrective processing.SkillsCustomer supportBasic Computer SkillsCustomer RelationsFinancial ServicesQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.