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Hustle Notice Biz

Customer Service Agent

Hustle Notice Biz, Los Angeles, California, United States, 90079

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Customer Service Agent

We are seeking a motivated and enthusiastic Customer Service Agent to join our dynamic team. As a Customer Service Agent, you will serve as the first point of contact for our diverse clientele, providing exceptional service and support to ensure customer satisfaction. Your primary role will involve assisting customers via phone, email, and chat, addressing inquiries, resolving issues, and providing detailed information about our products and services. Key Responsibilities

Responsibilities include: Answering incoming customer inquiries promptly and professionally. Resolving customer complaints effectively and efficiently. Providing information about products and services to customers. Documenting customer interactions and maintaining accurate records in our system. Identifying and escalating issues to the appropriate department when necessary. Following up with customers to ensure their issues are resolved to their satisfaction. Skills, Knowledge and Expertise

Qualifications include: High school diploma or equivalent; additional education is a plus. Proven experience in customer service or related field is preferred. Exceptional verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficient in using customer service software and Microsoft Office Suite. Benefits

Benefits include: Competitive salary range of $52,000 $55,000 annually. Opportunities for professional growth and career advancement. Supportive and collaborative team environment. Comprehensive training and skill development. Health and wellness benefits package. Paid time off and holidays. Full-time, Monday to Friday schedule with occasional event-day flexibility. About Hustle Notice Biz

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.