Hustle Notice Biz is hiring: Call Center Agent in Los Angeles

Join to apply for the Call Center Agent role at Hustle Notice Biz.

About Iris Comm Lab

Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support.

Overview

We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic team. In this role, you will serve as the first point of contact for our valued customers, providing exceptional service and support. Your ability to communicate clearly and empathetically will be crucial in addressing customer inquiries, resolving issues, and ensuring a positive experience.

Job details

• Job type: Onsite
• Location: Los Angeles, CA
• Pay range: $900 - $1,200 per week
• Department: Iris Comm Lab
• Employment type: Full Time

Responsibilities

• Answer incoming calls and respond to customer inquiries in a professional manner.
• Provide accurate information about products and services offered.
• Resolve customer complaints efficiently and effectively, ensuring customer satisfaction.
• Document all customer interactions and maintain accurate records in the database.
• Follow up on customer interactions to ensure issues are resolved to their satisfaction.
• Collaborate with team members to improve service delivery and customer experience.
• Stay updated on product knowledge and company policies to provide accurate assistance.

Qualifications

• High school diploma or equivalent; additional education or certifications in customer service are a plus.
• Proven experience in a call center or customer service role is preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a customer-oriented mindset.
• Ability to handle stressful situations calmly and professionally.
• Familiarity with call center software and technology.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Retirement Plan: 401(k) with company matching.
• Paid Time Off (PTO): Generous vacation, sick leave, and holiday pay.
• Professional Development: Opportunities for training, workshops, and career advancement.
• Employee Assistance Program (EAP): Access to mental health and wellness resources.

About Hustle Notice Biz

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

Apply Now

To be considered for this role, please submit your application.

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