The Chickasaw Nation
We are currently looking for a Part Time 38 Soft Count Clerk to join our team located at the Lakecrest Hotel and Casino
Summary:
Responsibilities: * Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and professional manner - Greets and engages with a smile - Determines needs, seeks positive experience and outcomes * Completes all training and development requirements and participates in continuing education opportunities * Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Maintains general upkeep of work area and maintains a safe environment - Maintains and promotes professionalism - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics - Adheres to Chickasaw Nation dress code standards * Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc. * Destroys used playing cards by using a machine to punch a hole in them * Counts money collected for recording to ensure amounts are documented - Counts paper and/or coin revenue - Correctly transacts monetary exchanges - Balances all accounts at the end of the shift in partnership with supervisor or manager * Opens bill acceptors in the secured Soft Count room from electronic games and places the currency and ticket in ticket outs into the currency counter * Completes appropriate documentation through appropriate computer system to be sent to accounting and delivers monies to vault area * Takes currency and ticket in ticket out received from the kiosks and runs through the currency counter to separate the bill by denomination and send first count totals to Accounting * Removes canisters from Blackjack, Poker and Electronic Game bill acceptors and places them on a secured cart to transport them to the secured Soft Count room for initial count and verification * Performs all other duties as assigned
Competencies: Essential: * Able to follow instructions, both written and oral * Able to adhere to all scheduling and attendance requirements * Maintaining a high level of confidentiality and using discretion and discernment * Honesty, truthfulness, reliability, accountability * Applies judgment to ensure monies are secure * Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines * Understand, utilize and apply cash handling knowledge * Read, understand, apply, and retain knowledge of Title 31 subject matter * Knowledge and understanding of general accepted accounting principles (GAAP) * Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills: Essential: * 10-key adding machine
Experience: Essential: * No prior experience required
Education: Essential: * High School, GED or Equivalent
Credentials: Essential: * Pass gaming background check * Gaming license or permit as required by assigned position * Pass Title 31 testing relevant to position
Working Conditions: Essential: * May work where cigarette smoking occurs * Bright and Flashing lights * Fast-paced * Noisy * Communications written, verbal * Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations * Pass pre-employment drug test * Frequently bend, kneel, stoop, push, reach * Manual dexterity * Operate normal office equipment * Sometimes lift and or carry up to 50 lbs * Sitting up to 75% of shift * Standing up to 50% of shift * Walking up to 50% of shift * May work day shift * May work evening shift * May work holidays * May work night shift * May be on-call * May work rotating shifts * May work weekend shift
Summary:
Responsibilities: * Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and professional manner - Greets and engages with a smile - Determines needs, seeks positive experience and outcomes * Completes all training and development requirements and participates in continuing education opportunities * Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Maintains general upkeep of work area and maintains a safe environment - Maintains and promotes professionalism - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics - Adheres to Chickasaw Nation dress code standards * Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc. * Destroys used playing cards by using a machine to punch a hole in them * Counts money collected for recording to ensure amounts are documented - Counts paper and/or coin revenue - Correctly transacts monetary exchanges - Balances all accounts at the end of the shift in partnership with supervisor or manager * Opens bill acceptors in the secured Soft Count room from electronic games and places the currency and ticket in ticket outs into the currency counter * Completes appropriate documentation through appropriate computer system to be sent to accounting and delivers monies to vault area * Takes currency and ticket in ticket out received from the kiosks and runs through the currency counter to separate the bill by denomination and send first count totals to Accounting * Removes canisters from Blackjack, Poker and Electronic Game bill acceptors and places them on a secured cart to transport them to the secured Soft Count room for initial count and verification * Performs all other duties as assigned
Competencies: Essential: * Able to follow instructions, both written and oral * Able to adhere to all scheduling and attendance requirements * Maintaining a high level of confidentiality and using discretion and discernment * Honesty, truthfulness, reliability, accountability * Applies judgment to ensure monies are secure * Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines * Understand, utilize and apply cash handling knowledge * Read, understand, apply, and retain knowledge of Title 31 subject matter * Knowledge and understanding of general accepted accounting principles (GAAP) * Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills: Essential: * 10-key adding machine
Experience: Essential: * No prior experience required
Education: Essential: * High School, GED or Equivalent
Credentials: Essential: * Pass gaming background check * Gaming license or permit as required by assigned position * Pass Title 31 testing relevant to position
Working Conditions: Essential: * May work where cigarette smoking occurs * Bright and Flashing lights * Fast-paced * Noisy * Communications written, verbal * Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations * Pass pre-employment drug test * Frequently bend, kneel, stoop, push, reach * Manual dexterity * Operate normal office equipment * Sometimes lift and or carry up to 50 lbs * Sitting up to 75% of shift * Standing up to 50% of shift * Walking up to 50% of shift * May work day shift * May work evening shift * May work holidays * May work night shift * May be on-call * May work rotating shifts * May work weekend shift