Futurex
About Us:
Futurex is a leader and innovator in the encryption market, delivering uncompromising enterprise-grade data security solutions. Over 15,000 organizations worldwide trust Futurex to provide groundbreaking hardware security modules, key management servers, and cloud HSM solutions to address mission-critical data encryption and key management needs. Our dynamic team thrives on creativity and collaboration, making us a powerhouse of ideas and solutions.
Role Overview:
We are seeking a detail-oriented CRM Systems Administrator with extensive experience managing and optimizing both HubSpot and Salesforce to optimize our sales and marketing processes, manage our CRM platforms, and support data-driven decision-making across the organization. You will partner closely with Sales, Demand Generation, and Finance to ensure pipeline visibility, accurate forecasting, and scalable onboarding of new sales representatives.
This role is critical in ensuring our sales, marketing, and customer success teams have the tools, processes, and data they need to operate effectively. The ideal candidate will be equally comfortable with technical system administration and business process design and have a proven ability to translate business needs into scalable CRM workflows and automations.
Responsibilities:
CRM Management & Optimization
o Serve as primary administrator for HubSpot and Salesforce administration, maintaining data integrity, including user management, permissions, roles, security settings, and overall platform configuration.
o Manage lead routing, scoring, and lifecycle stage processes to ensure seamless hand-offs between marketing and sales.
o Develop, document, and maintain custom fields, objects, page layouts, reports, dashboards, workflows, and automations across both platforms.
o Monitor system performance and proactively identify opportunities for optimization.
Reporting, Analytics & Forecasting
o Partner with cross-functional teams to ensure CRM processes are consistent with revenue operations principles to develop and manage reporting needed by the marketing, sales, and executive teams - supporting full-funnel visibility, lead lifecycle management, pipeline forecast and hygiene, and data-driven decision-making.
o Leverage data to provide actionable insights and guide ad strategies across all channels.
Data Integrity & Governance
o Establish and enforce data-quality standards, conduct regular audits that drive data integrity and governance efforts to ensure clean, reliable, and actionable data in HubSpot and Salesforce.
Cross-Functional Collaboration
o Collaborate with Sales, Marketing, Product Marketing, Finance, and IT to align on priorities, define business requirements, and deliver system enhancements.
Revenue Tech Stack & Tool Integration
o Evaluate, implement, and integrate tools across the revenue tech stack to ensure seamless integrations, and train users on new systems.
Sales Rep Onboarding & Enablement
o Design and deliver onboarding programs, including CRM training, playbooks, and best practices to ramp new sales hires.
o Partner with Sales on territory structures, quota models, and compensation plans.
Requirements
Qualifications: •Bachelor's degree in Business, Marketing, Information Systems, or a related field. •5+ years of HubSpot Administrator, Salesforce Administrator, or Marketing Operations experience - preferably in cybersecurity or enterprise software. •Expert proficiency as a HubSpot Administrator (certification a plus) and hands-on experience with Salesforce CRM. •Proven ability to design and optimize scalable revenue processes, dashboards, and automation to support sales, marketing, and customer success operations; understanding of how CRM workflows impact revenue performance. •Strong analytical and technical skills, in workflow automation, data modeling, API integrations, and reporting including SQL, Excel, and BI tools (Tableau, Power BI, or Looker). •Detail-oriented, process-driven, and comfortable in a fast-paced, growth-oriented environment. •Strong interpersonal skills to partner with business stakeholders and translate requirements into actionable system configurations.
Why Join Us: •Be part of a dynamic team that values innovation and fosters creativity. •Work on projects that contribute to shaping the future of the encryption market. •Opportunity for growth and skill development within a forward-thinking company. •Competitive salary and benefits package.
If you love technology and CRM Administration, we invite you to be a part of our journey.
Benefits
Health, dental, vision, life, and short/long-term disability insurance Paid vacation, holidays, and sick leave Competitive compensation and opportunities for advancement Retirement plan with employer contribution match Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
Futurex is a leader and innovator in the encryption market, delivering uncompromising enterprise-grade data security solutions. Over 15,000 organizations worldwide trust Futurex to provide groundbreaking hardware security modules, key management servers, and cloud HSM solutions to address mission-critical data encryption and key management needs. Our dynamic team thrives on creativity and collaboration, making us a powerhouse of ideas and solutions.
Role Overview:
We are seeking a detail-oriented CRM Systems Administrator with extensive experience managing and optimizing both HubSpot and Salesforce to optimize our sales and marketing processes, manage our CRM platforms, and support data-driven decision-making across the organization. You will partner closely with Sales, Demand Generation, and Finance to ensure pipeline visibility, accurate forecasting, and scalable onboarding of new sales representatives.
This role is critical in ensuring our sales, marketing, and customer success teams have the tools, processes, and data they need to operate effectively. The ideal candidate will be equally comfortable with technical system administration and business process design and have a proven ability to translate business needs into scalable CRM workflows and automations.
Responsibilities:
CRM Management & Optimization
o Serve as primary administrator for HubSpot and Salesforce administration, maintaining data integrity, including user management, permissions, roles, security settings, and overall platform configuration.
o Manage lead routing, scoring, and lifecycle stage processes to ensure seamless hand-offs between marketing and sales.
o Develop, document, and maintain custom fields, objects, page layouts, reports, dashboards, workflows, and automations across both platforms.
o Monitor system performance and proactively identify opportunities for optimization.
Reporting, Analytics & Forecasting
o Partner with cross-functional teams to ensure CRM processes are consistent with revenue operations principles to develop and manage reporting needed by the marketing, sales, and executive teams - supporting full-funnel visibility, lead lifecycle management, pipeline forecast and hygiene, and data-driven decision-making.
o Leverage data to provide actionable insights and guide ad strategies across all channels.
Data Integrity & Governance
o Establish and enforce data-quality standards, conduct regular audits that drive data integrity and governance efforts to ensure clean, reliable, and actionable data in HubSpot and Salesforce.
Cross-Functional Collaboration
o Collaborate with Sales, Marketing, Product Marketing, Finance, and IT to align on priorities, define business requirements, and deliver system enhancements.
Revenue Tech Stack & Tool Integration
o Evaluate, implement, and integrate tools across the revenue tech stack to ensure seamless integrations, and train users on new systems.
Sales Rep Onboarding & Enablement
o Design and deliver onboarding programs, including CRM training, playbooks, and best practices to ramp new sales hires.
o Partner with Sales on territory structures, quota models, and compensation plans.
Requirements
Qualifications: •Bachelor's degree in Business, Marketing, Information Systems, or a related field. •5+ years of HubSpot Administrator, Salesforce Administrator, or Marketing Operations experience - preferably in cybersecurity or enterprise software. •Expert proficiency as a HubSpot Administrator (certification a plus) and hands-on experience with Salesforce CRM. •Proven ability to design and optimize scalable revenue processes, dashboards, and automation to support sales, marketing, and customer success operations; understanding of how CRM workflows impact revenue performance. •Strong analytical and technical skills, in workflow automation, data modeling, API integrations, and reporting including SQL, Excel, and BI tools (Tableau, Power BI, or Looker). •Detail-oriented, process-driven, and comfortable in a fast-paced, growth-oriented environment. •Strong interpersonal skills to partner with business stakeholders and translate requirements into actionable system configurations.
Why Join Us: •Be part of a dynamic team that values innovation and fosters creativity. •Work on projects that contribute to shaping the future of the encryption market. •Opportunity for growth and skill development within a forward-thinking company. •Competitive salary and benefits package.
If you love technology and CRM Administration, we invite you to be a part of our journey.
Benefits
Health, dental, vision, life, and short/long-term disability insurance Paid vacation, holidays, and sick leave Competitive compensation and opportunities for advancement Retirement plan with employer contribution match Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals