Washington Staffing
IT Analyst/ IT Hardware Asset Management - Analyst 1
Washington Staffing, Seattle, Washington, us, 98127
IT Analyst/ IT Hardware Asset Management - Analyst 1
Location: Seattle, WA, 98101 Pay Rate: $20/hr. to $25/hr. on W2 Shift Timing: Day Duration: 6 months Job Description
IT Hardware Asset Analysts leverage communication, technical, and analytical skill sets to identify, deliver, maintain, and optimize scalable solutions and value to the customer. Always curious, Analysts understand how process and technology changes fit into the company strategy. Success is measured through a variety of methods including process improvement, effective use of technology products, metrics/data driven decision making, speed to delivery/resolution, and overall customer service provided to the end user. Hardware Analysts will support/use various technology platforms including PC/Mac desktops, laptops, retail selling devices, and mobile devices. Role & Responsibilities
General knowledge and understanding of IT hardware, peripherals, and specifications including: desktops, laptops, mobile devices, shared devices, printers, and retail selling devices. Analyzes device options to meet the needs of the business, including tech compatibility. Process customer requests for new device orders, break-fix, or replacements per existing policy and guidance. Supports accurate device inventory and organization for all devices across multiple locations. Prioritizes and drives tasks that support program scope, measuring ongoing effectiveness. Awareness of industry practices, strategies, and processes within retail and technology. Awareness of technology tool sets. Behavioral Competencies
Provides amazing experiences for both internal and external customers by identifying needs and striving to meet them. Follows through on commitments and obligations and uses company resources wisely. Understands overall business objectives and priorities and how efforts align. Remains creative and open to new ideas. Collaborates, influences, and builds consensus through constructive relationships and effective listening. Solves problems by incorporating data into decision making. Focuses on solutions and identifies and removes barriers to problem solving. Adjusts to changing situations and expectations in a positive way. Qualifications
1-year Analyst, Financial Analyst, Logistics, or Technician experience. BA/BS degree or equivalent work experience. Prior experience with ServiceNow ITSM a plus. Microsoft Office suite expertise. Ability to lift 40 lbs. About Our Company
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and McLean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs.
Location: Seattle, WA, 98101 Pay Rate: $20/hr. to $25/hr. on W2 Shift Timing: Day Duration: 6 months Job Description
IT Hardware Asset Analysts leverage communication, technical, and analytical skill sets to identify, deliver, maintain, and optimize scalable solutions and value to the customer. Always curious, Analysts understand how process and technology changes fit into the company strategy. Success is measured through a variety of methods including process improvement, effective use of technology products, metrics/data driven decision making, speed to delivery/resolution, and overall customer service provided to the end user. Hardware Analysts will support/use various technology platforms including PC/Mac desktops, laptops, retail selling devices, and mobile devices. Role & Responsibilities
General knowledge and understanding of IT hardware, peripherals, and specifications including: desktops, laptops, mobile devices, shared devices, printers, and retail selling devices. Analyzes device options to meet the needs of the business, including tech compatibility. Process customer requests for new device orders, break-fix, or replacements per existing policy and guidance. Supports accurate device inventory and organization for all devices across multiple locations. Prioritizes and drives tasks that support program scope, measuring ongoing effectiveness. Awareness of industry practices, strategies, and processes within retail and technology. Awareness of technology tool sets. Behavioral Competencies
Provides amazing experiences for both internal and external customers by identifying needs and striving to meet them. Follows through on commitments and obligations and uses company resources wisely. Understands overall business objectives and priorities and how efforts align. Remains creative and open to new ideas. Collaborates, influences, and builds consensus through constructive relationships and effective listening. Solves problems by incorporating data into decision making. Focuses on solutions and identifies and removes barriers to problem solving. Adjusts to changing situations and expectations in a positive way. Qualifications
1-year Analyst, Financial Analyst, Logistics, or Technician experience. BA/BS degree or equivalent work experience. Prior experience with ServiceNow ITSM a plus. Microsoft Office suite expertise. Ability to lift 40 lbs. About Our Company
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and McLean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs.