Maryland Staffing
IT Asset Management Depot Tech
Maryland Staffing, Hyattsville, Maryland, United States, 20780
Asset Management Depot Technician
This resource will perform imaging, technology asset logistics IMAC (Windows 11/10) and general technology hardware IMAC operations at the Hyattsville, MD Depot. The ideal candidate will have a deskside support experience and have general ServiceNow experience. Prior experience working in a technology or PC depot within an Asset Management function is also key. This person will work in the depot that performs physical asset IMAC activities (PCs, printers, scanners, etc.) imaging and logistics documentation in ServiceNow. Role Priority #2 Site status reporting: Daily client support metrics (how many tickets are open/which are priority) Solving and managing high priority tickets on a day to day basis. General Deskside Support experience: Incidents Software break/fix IMACs Installation of software, machine upgrades, etc. Refresh Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers Experience with Windows 10 and Microsoft Office. Experience with Deskside support in a hospital environment a plus. Experience with ServiceNow. Skills IBM, Windows 11 Pay and Benefits The pay range for this position is $19.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Hyattsville, MD. Application Deadline This position is anticipated to close on Sep 10, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This resource will perform imaging, technology asset logistics IMAC (Windows 11/10) and general technology hardware IMAC operations at the Hyattsville, MD Depot. The ideal candidate will have a deskside support experience and have general ServiceNow experience. Prior experience working in a technology or PC depot within an Asset Management function is also key. This person will work in the depot that performs physical asset IMAC activities (PCs, printers, scanners, etc.) imaging and logistics documentation in ServiceNow. Role Priority #2 Site status reporting: Daily client support metrics (how many tickets are open/which are priority) Solving and managing high priority tickets on a day to day basis. General Deskside Support experience: Incidents Software break/fix IMACs Installation of software, machine upgrades, etc. Refresh Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers Experience with Windows 10 and Microsoft Office. Experience with Deskside support in a hospital environment a plus. Experience with ServiceNow. Skills IBM, Windows 11 Pay and Benefits The pay range for this position is $19.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Hyattsville, MD. Application Deadline This position is anticipated to close on Sep 10, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.