Risman Insurance Agencies
Personal Lines Account Manager
Risman Insurance Agencies, Tewksbury, Massachusetts, us, 01876
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Personal Lines Account Manager
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Risman Insurance Agencies 5 days ago Be among the first 25 applicants Join to apply for the
Personal Lines Account Manager
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Risman Insurance Agencies Get AI-powered advice on this job and more exclusive features. Job Description
Risman Insurance Agencies is looking for a Personal Lines Account Manager to join our growing team. Based in Medford, MA, we also have locations in Tewksbury, Danvers, Melrose and Burlington. If one of those offices is more convenient than Medford, were happy to have you work from there instead. Job Description
Risman Insurance Agencies is looking for a Personal Lines Account Manager to join our growing team. Based in Medford, MA, we also have locations in Tewksbury, Danvers, Melrose and Burlington. If one of those offices is more convenient than Medford, were happy to have you work from there instead.
Were a team of over 50 professionals who take pride in delivering smart, proactive service to our clients. After completing onboarding, employees enjoy the flexibility of one work-from-home day per week.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
As a Personal Lines Account Manager, you'll be the go-to resource for clients - managing policies, answering questions, and providing proactive guidance that sets our service apart. This is not just a service role - it's a relationship role.
You'll Be Expected To
Manage and retain a book of existing personal lines clients across home, auto, umbrella, and more Handle renewals, policy changes, billing questions, claims guidance, and documentation Identify account rounding and up-sell opportunities that genuinely benefit the client Quote, present, and bind coverage with clarity and confidence Communicate regularly with clients to anticipate needs and avoid last-minute issues Educate clients on coverage, risk, and options so they feel informed and protected Document all client activity accurately in AMS360 Navigate carrier portals and tools to deliver fast, accurate solutions Stay organized and responsive while managing a steady workload Collaborate with team members to ensure a consistent and high-quality client experience Go beyond the transaction -take the extra step to understand the full picture and offer meaningful support.
Requirements
We're looking for someone who brings both experience and the right mindset. Our ideal candidate is service-driven, detail-oriented, and focused on providing real value to clients - not just processing transactions. You should be someone who anticipates client needs, solves problems proactively, and sees every interaction as an opportunity to build trust.
You'll Be a Strong Fit If You Have
An active Property & Casualty (P&C) license (required) 3+ years of personal lines insurance experience (preferred) Strong working knowledge of AMS360 (strongly preferred) Confidence using carrier portals, rating tools, and insurance platforms A professional, client-first approach - you're thoughtful, thorough, and responsive Excellent organization and follow-through, with attention to accuracy and detail The ability to manage your workload independently and prioritize effectively Solid computer skills, including Microsoft Word, Excel, and Outlook Familiarity with tools like DocuSign and Singlepoint A proactive, improvement-focused mindset - you look for ways to streamline workflows and elevate every client interaction Comfort with change and technology - you embrace change and leverage technology to deliver smarter, more valuable service
Company Description
Since 1925, Risman Insurance Agency has been servicing the insurance needs of individuals and businesses in Massachusetts and surrounding areas. Built upon a foundation of high standards for ethics, client service, and financial performance.
Whether you need commercial insurance for a large corporation or small business or individual auto or homeowners coverage, you can rely on our insurance experience.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
Insurance Referrals increase your chances of interviewing at Risman Insurance Agencies by 2x Sign in to set job alerts for Personal Line Account Manager roles.
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Personal Lines Account Manager
role at
Risman Insurance Agencies 5 days ago Be among the first 25 applicants Join to apply for the
Personal Lines Account Manager
role at
Risman Insurance Agencies Get AI-powered advice on this job and more exclusive features. Job Description
Risman Insurance Agencies is looking for a Personal Lines Account Manager to join our growing team. Based in Medford, MA, we also have locations in Tewksbury, Danvers, Melrose and Burlington. If one of those offices is more convenient than Medford, were happy to have you work from there instead. Job Description
Risman Insurance Agencies is looking for a Personal Lines Account Manager to join our growing team. Based in Medford, MA, we also have locations in Tewksbury, Danvers, Melrose and Burlington. If one of those offices is more convenient than Medford, were happy to have you work from there instead.
Were a team of over 50 professionals who take pride in delivering smart, proactive service to our clients. After completing onboarding, employees enjoy the flexibility of one work-from-home day per week.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
As a Personal Lines Account Manager, you'll be the go-to resource for clients - managing policies, answering questions, and providing proactive guidance that sets our service apart. This is not just a service role - it's a relationship role.
You'll Be Expected To
Manage and retain a book of existing personal lines clients across home, auto, umbrella, and more Handle renewals, policy changes, billing questions, claims guidance, and documentation Identify account rounding and up-sell opportunities that genuinely benefit the client Quote, present, and bind coverage with clarity and confidence Communicate regularly with clients to anticipate needs and avoid last-minute issues Educate clients on coverage, risk, and options so they feel informed and protected Document all client activity accurately in AMS360 Navigate carrier portals and tools to deliver fast, accurate solutions Stay organized and responsive while managing a steady workload Collaborate with team members to ensure a consistent and high-quality client experience Go beyond the transaction -take the extra step to understand the full picture and offer meaningful support.
Requirements
We're looking for someone who brings both experience and the right mindset. Our ideal candidate is service-driven, detail-oriented, and focused on providing real value to clients - not just processing transactions. You should be someone who anticipates client needs, solves problems proactively, and sees every interaction as an opportunity to build trust.
You'll Be a Strong Fit If You Have
An active Property & Casualty (P&C) license (required) 3+ years of personal lines insurance experience (preferred) Strong working knowledge of AMS360 (strongly preferred) Confidence using carrier portals, rating tools, and insurance platforms A professional, client-first approach - you're thoughtful, thorough, and responsive Excellent organization and follow-through, with attention to accuracy and detail The ability to manage your workload independently and prioritize effectively Solid computer skills, including Microsoft Word, Excel, and Outlook Familiarity with tools like DocuSign and Singlepoint A proactive, improvement-focused mindset - you look for ways to streamline workflows and elevate every client interaction Comfort with change and technology - you embrace change and leverage technology to deliver smarter, more valuable service
Company Description
Since 1925, Risman Insurance Agency has been servicing the insurance needs of individuals and businesses in Massachusetts and surrounding areas. Built upon a foundation of high standards for ethics, client service, and financial performance.
Whether you need commercial insurance for a large corporation or small business or individual auto or homeowners coverage, you can rely on our insurance experience.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
Insurance Referrals increase your chances of interviewing at Risman Insurance Agencies by 2x Sign in to set job alerts for Personal Line Account Manager roles.
Marlboro, MA $60,000.00-$70,000.00 2 weeks ago Client Experience Coordinator (Long-Term Temporary Assignment) - Boston
Operations Associate, Jackpocket (Part-Time)
Client Solutions & Support Coordinator-Full Time Remote
Veterinary Client Service Representative
Framingham, MA $36,000.00-$57,000.00 4 days ago Small Business Commercial Lines Account Manager
Sales Client Care Representative (Lowell)
Lowell, MA $45,000.00-$60,000.00 6 months ago Customer Experience Coordinator (Full Time) - Peabody, MA
Boston, MA $50,000.00-$52,000.00 3 weeks ago Member & Provider Service Representatives - Work from Home
Commercial Lines Account Manager (Large Lines-Remote in NY only)
Boston, MA $100,000.00-$110,000.00 6 days ago Sales Client Care Representative (Lowell)
Lowell, MA $45,000.00-$60,000.00 6 months ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr